Reports Protocol Revision Semi-Private

[Glass*Soul]

If a member who has been reported contacts staff, will staff PM the member copies of all the contents of the report thread as it unfolds?

 

[Tenebrae]

If a member who has been reported contacts staff, will staff PM the member copies of all the contents of the report thread as it unfolds?

Thats assuming you can get a staff member to answer you


Not out of any deliberate malice I think, however because most of them are so totally busy and burnt out from working hundreds of reports and getting abused for trying to do their best and apply the rules fairly and impartially




TPTB


There has to be a better way that doesnt heap more work on the heads of an already overworked and stressed out bunch of people

 

[Lindon Tinuviel]

There has to be a better way that doesnt heap more work on the heads of an already overworked and stressed out bunch of people

There is.

Do away with "working reports" entirely. Use the reports merely as a gauge of which threads are generating the most heat. Keep the Mods in their forums where they can keep an eye on things and actually interact with real people.

 

[snoochface]

There is.

Do away with "working reports" entirely. Use the reports merely as a gauge of which threads are generating the most heat. Keep the Mods in their forums where they can keep an eye on things and actually interact with real people.

I like that idea.

 

[Tenebrae]

There is.

Do away with "working reports" entirely. Use the reports merely as a gauge of which threads are generating the most heat. Keep the Mods in their forums where they can keep an eye on things and actually interact with real people.

In all honesty, at least for me, this is no longer about open reports, its about a situation that has been created at is heaping more work on the heads of an already seriously stressed out mod staff.


Not only do mods now have to seek to keep the peace, work reports, deal with trouble makers and those who feel that they have been wronged by the system, not to mention keeping on top of all the staff rules protocols and systems that I am sure they all have to learn and keep informed on

they now are also expected to keep reported posters informed on the status of their reports, which given the number of reports this place generates in a day would be no small task



TPTB


Some of your most wonderful and most brilliant mods are seriously close to burn out. There has to be a better way that doesnt heap further work on their heads.

 

[Lindon Tinuviel]

I'm not that worried about it, personally. Mods are just Posters. By and large, they're no brighter, friendlier, wiser, or discerning than any other Member. Six of one, half a dozen of the other.

Most of them work very hard, that isn't in dispute. But many regular Members work just as hard researching, discussing, and evaluating their positions on various issues.

Take away the counter-productive "Working Reports" duties, and Staff will be free to actually get things done by being right there in the open forums where the discussions--and, presumably, the violations--are taking place.

Being "on top of it", as it were.

 

[brachah]

How come the reported member can't post in the report, but the reporter can? Isn't that kind of backwards?

agree

 

[Tenebrae]

agree

Dont worry no one can see them now.


Logic said it would have been wise to get it sorted before making the announcement, but heck, what would I know

 

[pete56]

Revised report protocol

Reports will be semi-private, once we get the software re-coded.

Members will still receive a PM notifying them that their post was reported. Members will still be able to see the report graphic under their reported post.

The reported member will be allowed to read and respond in the report thread. However, the report thread will remain private, and should not be divulged to other than the RT, in accordance with the site wide rules.

In addition, harassment of staff in report threads, pm's or in the open forums is prohibited. The first violation will result in a 1 month ban, although no points will be given. Further harassment will result in infractions being issued.

I wonder is there any progress on this front at all?

I have recently been on the receiving end of the reporting process and I did not receive notification of the reports until after the Staff had acted, and I certainly was not afforded any opportunity to read the report thread.

I have to say that the whole affair has left me feeling that we have a Machiavellian body of Mods that are imposing their own opinions onto the great unwashed majority of the membership.

I am fairly sure that this is not the case (from my own experience on Staff) but many things have changed including the fact that Ministry are short staffed (and I know how that can affect the judgement of Staff) so perhaps my perception is actually the truth?

Who knows? We ordinary folk out here do not have any windows into the workings of the collective minds of our overseers any more!

Personally I would like to see a little more openness and less secrecy in matters that directly affect the member.

So how is the coding going Ron?

Pete

 

[Latreia]

I wonder is there any progress on this front at all?

I have recently been on the receiving end of the reporting process and I did not receive notification of the reports until after the Staff had acted, and I certainly was not afforded any opportunity to read the report thread.

I have to say that the whole affair has left me feeling that we have a Machiavellian body of Mods that are imposing their own opinions onto the great unwashed majority of the membership.

I am fairly sure that this is not the case (from my own experience on Staff) but many things have changed including the fact that Ministry are short staffed (and I know how that can affect the judgement of Staff) so perhaps my perception is actually the truth?

Who knows? We ordinary folk out here do not have any windows into the workings of the collective minds of our overseers any more!

Personally I would like to see a little more openness and less secrecy in matters that directly affect the member.
Pete

It seems that even with the coding change, members can be left out of any oppourtunity to see any reports at all by the simple expediancy of only receiving any notification AFTER STAFF HAVE ACTED.

But there is more to come. The trend is that any staff, all the way up to Superadministrators can do no wrong.

Instead of following the rules about notifying a member in private about their posts, the Supers can address members directly in the thread to harass and scold and demean them.

No member is above violation of this rule not to attack the poster, but only reply to the post. But Superadministrators are exempt from that rule.

There should have been an announcement to this new reality. Or, perhaps, it is not new at all, just more visible as the entitlement and power seems to grow steadily.

Gee, thanks, LeeD.

 

[pete56]

Well we all know about the issue of power corrupting. So in the case of the senior staff and LeeD one can only assume that the maxim of absolute power corrupting absolutely must be true too!

P

 

[Latreia]

Well we all know about the issue of power corrupting. So in the case of the senior staff and LeeD one can only assume that the maxim of absolute power corrupting absolutely must be true too!

P

The adage is true enough. But on a website discussion forum, the issue of power is on such a lower scale than that of for example, government powers over citizens. It becomes an issue of personal egotism and agendas that take charge.

The problem is when the ideals of the forum become secondary to those who control the members in every way.

The Webmaster only wants staff to control the fora in order not to bother him. Since he depends entirely upon HIS staff, they answer to him only. So it does not matter what is actually being done to members, as long as LeeD thinks staff is in CONTROL.

Expecting justice in the practice of control is, quite clearly, futile.

Being sincerely kind and fair and of understanding discernment is not required.

For websites, it becomes the "nature of the beast."

But, it just still hurts, doesn't it?

And that still does not matter.

 

[Victory of the Cross]

I'm not that worried about it, personally. Mods are just Posters. By and large, they're no brighter, friendlier, wiser, or discerning than any other Member. Six of one, half a dozen of the other.

Most of them work very hard, that isn't in dispute. But many regular Members work just as hard researching, discussing, and evaluating their positions on various issues.

Take away the counter-productive "Working Reports" duties, and Staff will be free to actually get things done by being right there in the open forums where the discussions--and, presumably, the violations--are taking place.

Being "on top of it", as it were.

staff burnout alot faster than members, next time ya pull a 16 hour day of dealing with members who can't seem to understand the most basic of rules, and you'll see things differantly

 

[Lindon Tinuviel]

Make unwarranted assumptions often, Redeemed?

 

[~*Lady Trekki*~]

Just here to see the status of this rule change.

A few of you think that all the staff have become corrupt. That's simply not true. As a former person on staff, I know from experience that they (staff) are often are not told about changes till right before it's done. How can moderators be responsible for what they don't know? And even those in the upper administration levels...they too are often not told about certain changes until right before they are implemented. So to use a blanket statement about "staff" is asinine. There may be a few...that's certainly possible. But it's simply unfair to say that "all" are corrupt.

This is a message board people. Nothing more, nothing less. If you don't like it here...leave. You probably need to. *Please note I am not addressing this to any one individual or group of people.*

LT...I like your idea about reports. However, it would never work because we'd see an uprising from the more "democratic" posters. They would see it as someone taking away their right to a fair trial. Some view the reporting system here as something similiar to the US legal system. And in a way that's how I view it too. As a moderator I always felt like I was acting as a judge...or at least part of a jury.

 

[TomUK]

I wonder is there any progress on this front at all?

I have recently been on the receiving end of the reporting process and I did not receive notification of the reports until after the Staff had acted, and I certainly was not afforded any opportunity to read the report thread.

I have to say that the whole affair has left me feeling that we have a Machiavellian body of Mods that are imposing their own opinions onto the great unwashed majority of the membership.

I am fairly sure that this is not the case (from my own experience on Staff) but many things have changed including the fact that Ministry are short staffed (and I know how that can affect the judgement of Staff) so perhaps my perception is actually the truth?

Who knows? We ordinary folk out here do not have any windows into the workings of the collective minds of our overseers any more!

Personally I would like to see a little more openness and less secrecy in matters that directly affect the member.

So how is the coding going Ron?

Pete

So does the mean that members are not even receiving an automatic PM any more? What on earth is going on? What justification can be given for members not even being told that they have been reported?

 

[pete56]

So does the mean that members are not even receiving an automatic PM any more? What on earth is going on? What justification can be given for members not even being told that they have been reported?

Well Tom the only PM I received was to tell me that my posts had been removed after the event!

You go figure!

I believe in our part of the world we call this 'Mushroom Management'!

Pete

 

[Latreia]

Just here to see the status of this rule change.

A few of you think that all the staff have become corrupt. That's simply not true. As a former person on staff, I know from experience that they (staff) are often are not told about changes till right before it's done. How can moderators be responsible for what they don't know? And even those in the upper administration levels...they too are often not told about certain changes until right before they are implemented. So to use a blanket statement about "staff" is asinine. There may be a few...that's certainly possible. But it's simply unfair to say that "all" are corrupt.

This is a message board people. Nothing more, nothing less. If you don't like it here...leave. You probably need to. *Please note I am not addressing this to any one individual or group of people.*

LT...I like your idea about reports. However, it would never work because we'd see an uprising from the more "democratic" posters. They would see it as someone taking away their right to a fair trial. Some view the reporting system here as something similiar to the US legal system. And in a way that's how I view it too. As a moderator I always felt like I was acting as a judge...or at least part of a jury.

All right! you heard the lady, all you who are not individuals or groups on CF need to leave.....NOW.

 

[Latreia]

​

 

[Glass*Soul]

A few of you think that all the staff have become corrupt. That's simply not true. As a former person on staff, I know from experience that they (staff) are often are not told about changes till right before it's done. How can moderators be responsible for what they don't know? And even those in the upper administration levels...they too are often not told about certain changes until right before they are implemented. So to use a blanket statement about "staff" is asinine. There may be a few...that's certainly possible. But it's simply unfair to say that "all" are corrupt.

This is a straw man. If anyone here has stated that "all staff are corrupt" please link us to the post. What I see being communicated in this topic is that the sort of absolute control staff now have, practiced in a secret and protected environment, can be corrupting. Even the best of us might find ourselves drifting away from our highest ideals under such circumstances. This is why I worry about the staff more than I do the members. In following Christ's example, it is better to suffer an injustice than to perpetrate one.

This is a message board people. Nothing more, nothing less. If you don't like it here...leave. You probably need to. *Please note I am not addressing this to any one individual or group of people.*

I've seen this same advice given to those who protest similar systems in their workplaces, churches, and even on a national level ("America. Love it or leave it."). I'd rather take a stand.