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In my country there is the facility in the Civil Court that a person can file a complaint with what we call the Small Claims Tribunal. It costs around $40 NZ to file the application, and around 30 days is given for the respondent to make a reply, then a hearing date is set in front of an Adjudicator. If the case is proved and the respondent is shown to be at fault, a Court Order is made requiring the respondent to pay compensation. If the respondent refuses to pay, he is then in breach of a Court Order and can be arrested for that and be brought before a judge and sentenced appropriately.I recently had major plumbing work on my property. I spoke to and complained to the plumber who coordinated the Quote between me and the plumbing contractor. I told him that the plumbing contractor did some damage on my property while the work was done. I told the plumber how upset I was that when I inquired about it, the plumbing contractor told me they don't fix things, and that I had to pay for whatever they damaged. I told the plumber that whatever I brought to the contractor's attention, that it was never his fault, but the fault of the property. The answer was either : that it was too old already, that was it already damaged, that it was rusted, that it was already water damaged, etc. I noted a definite pattern forming.
The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Not only was I completely traumatized, but I felt physically violated. I am still left to this very day with that scene in my head..it has been difficult to get rid of it. It's almost demonic. Since then I spoke to my family about it and asked them if they also would have been traumatized.and if they would have been bothered by what he did. They all agreed with me. I mean, the part was already damaged by the plumbing contractor, but the thing is, is that I did not ask the plumber to come and fix it, so why did he have to touch it? Why did he have to make it worse?? So much more worse now >> that replacing it is in a much more urgent manner, and cannot be overlooked this year.
I am considering complaining to the BBB about him, but thought I would open it up for other people's opinions on what you would have thought and done, if this happened to you. Because evidently, the plumber had no problems with what he did and this is deeply troubling to me.
Thanks so very much in advance.
Memories coming back to torment us can indeed be how a demonic being is messing with us. So, first can be it is good to pray and trust God to make us so evil things can't have power over us.I am still left to this very day with that scene in my head..it has been difficult to get rid of it. It's almost demonic.
I recently had major plumbing work on my property. I spoke to and complained to the plumber who coordinated the Quote between me and the plumbing contractor. I told him that the plumbing contractor did some damage on my property while the work was done. I told the plumber how upset I was that when I inquired about it, the plumbing contractor told me they don't fix things, and that I had to pay for whatever they damaged. I told the plumber that whatever I brought to the contractor's attention, that it was never his fault, but the fault of the property. The answer was either : that it was too old already, that was it already damaged, that it was rusted, that it was already water damaged, etc. I noted a definite pattern forming.
The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Not only was I completely traumatized, but I felt physically violated. I am still left to this very day with that scene in my head..it has been difficult to get rid of it. It's almost demonic. Since then I spoke to my family about it and asked them if they also would have been traumatized.and if they would have been bothered by what he did. They all agreed with me. I mean, the part was already damaged by the plumbing contractor, but the thing is, is that I did not ask the plumber to come and fix it, so why did he have to touch it? Why did he have to make it worse?? So much more worse now >> that replacing it is in a much more urgent manner, and cannot be overlooked this year.
I am considering complaining to the BBB about him, but thought I would open it up for other people's opinions on what you would have thought and done, if this happened to you. Because evidently, the plumber had no problems with what he did and this is deeply troubling to me.
Thanks so very much in advance.
I think of this > in case he really is untrustworthy and not competent, why ever would you trust and expect him to fix it right? I know someone who had a contractor, and the guy who was sent messed up the plumbing, I think it was. And she then insisted that that contractor take care of it. But I am curious if that is a wise thing to do. In such a case, may be it is even practical to just forgive it and keep the people away from your property so they can't mess it up any more.Looks like you are going to need a carpenter.
I recently had major plumbing work on my property. I spoke to and complained to the plumber who coordinated the Quote between me and the plumbing contractor. I told him that the plumbing contractor did some damage on my property while the work was done. I told the plumber how upset I was that when I inquired about it, the plumbing contractor told me they don't fix things, and that I had to pay for whatever they damaged. I told the plumber that whatever I brought to the contractor's attention, that it was never his fault, but the fault of the property. The answer was either : that it was too old already, that was it already damaged, that it was rusted, that it was already water damaged, etc. I noted a definite pattern forming.
The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Not only was I completely traumatized, but I felt physically violated. I am still left to this very day with that scene in my head..it has been difficult to get rid of it. It's almost demonic. Since then I spoke to my family about it and asked them if they also would have been traumatized.and if they would have been bothered by what he did. They all agreed with me. I mean, the part was already damaged by the plumbing contractor, but the thing is, is that I did not ask the plumber to come and fix it, so why did he have to touch it? Why did he have to make it worse?? So much more worse now >> that replacing it is in a much more urgent manner, and cannot be overlooked this year.
I am considering complaining to the BBB about him, but thought I would open it up for other people's opinions on what you would have thought and done, if this happened to you. Because evidently, the plumber had no problems with what he did and this is deeply troubling to me.
Thanks so very much in advance.
I think of this > in case he really is untrustworthy and not competent, why ever would you trust and expect him to fix it right? I know someone who had a contractor, and the guy who was sent messed up the plumbing, I think it was. And she then insisted that that contractor take care of it. But I am curious if that is a wise thing to do. In such a case, may be it is even practical to just forgive it and keep the people away from your property so they can't mess it up any more.
But if you have someone you trust and the person is very with it for things like this, I think you could do good to talk with that one. And in case this person knows the plumber personally and his work, this could help.
It's like how in prayer we take things to God who knows more than we do!
It's hard to tell what actually happened or how it happened from your description but probably the first thing to do is call your home owner's insurance company. They likely won't pay for the damages but they will have had people call them before just wondering if the damages would be covered, so they will know your area, likely know good contractors to do the repairs/companies that they work with, and maybe even the state laws that apply. They may tell you things to do, like taking pictures of the plumbing work that was done and the damages, get two bids from contractors for the repairs, etc. If you decide to sue for the damages you'll need these.I recently had major plumbing work on my property. I spoke to and complained to the plumber who coordinated the Quote between me and the plumbing contractor. I told him that the plumbing contractor did some damage on my property while the work was done. I told the plumber how upset I was that when I inquired about it, the plumbing contractor told me they don't fix things, and that I had to pay for whatever they damaged. I told the plumber that whatever I brought to the contractor's attention, that it was never his fault, but the fault of the property. The answer was either : that it was too old already, that was it already damaged, that it was rusted, that it was already water damaged, etc. I noted a definite pattern forming.
The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Not only was I completely traumatized, but I felt physically violated. I am still left to this very day with that scene in my head..it has been difficult to get rid of it. It's almost demonic. Since then I spoke to my family about it and asked them if they also would have been traumatized.and if they would have been bothered by what he did. They all agreed with me. I mean, the part was already damaged by the plumbing contractor, but the thing is, is that I did not ask the plumber to come and fix it, so why did he have to touch it? Why did he have to make it worse?? So much more worse now >> that replacing it is in a much more urgent manner, and cannot be overlooked this year.
I am considering complaining to the BBB about him, but thought I would open it up for other people's opinions on what you would have thought and done, if this happened to you. Because evidently, the plumber had no problems with what he did and this is deeply troubling to me.
Thanks so very much in advance.
Sorry, my man. I can tell you from personal experience as a building contractor and an electrical contractor, that damage does happen sometimes, and sometimes damage has to happen in order to complete the work contracted. At the point where the damage needed to be done, the sub should have talked to you, I'm guessing, though at this point I still don't know what was damaged.Mark... hmmm, you have a quirky sense of humour!
It seems to be a consensus that my question was not obvious enough, that nearly everybody who replied back to me, never answered what I wanted to know. I guess my story was too long.
So please let me try and ask my question again:
What would you have thought and done, if this happened to you ? What I really want to know is if you would have reacted the same as I did? (Please note that the plumber is another person than the plumbing contractor. The plumber was the one who only put the Quote together between me and the plumbing contractor. The plumber did not do the work, nor did he do the '1st' damage)
Cut and paste: The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his that the contractor used. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Thank you so much.
Hi Robbin, thanks for your reply. I think you misunderstood, but perhaps I did not write clearly enough. The plumber and the plumbing contractor are two different people. The plumbing contractor did the work and he did the 1st damage. Did he (the plumbing contractor) or the plumber tell me when I accepted the Quote that this could happen? No, neither of them did, nor was it in the Quote. I believe you are right, they should have told me, at the very least.
I am not sure what you mean by the plumber is not a magician?
It seems to be a consensus though, that my question was not obvious enough, that nearly everybody who replied back to me, never answered what I wanted to know. I guess my story was too long.
So please let me try and ask my question again:
What you would have thought and done, if this happened to you ? What I really want to know is if you would have reacted the same as I did. (Please note that the plumber is another person than the plumbing contractor. The plumber was the one who only put the Quote together between me and the plumbing contractor. The plumber did not do the work, nor did he do the '1st' damage)
Cut and paste: The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his that the contractor used. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Thank you so much.
Ok, you have pinned me down to answer your question.What would you have thought and done, if this happened to you ? What I really want to know is if you would have reacted the same as I did?
So, I do well to not give in to how I might be effected by wrong people. But submit to God and how He has us being and living and thinking in His peace. And do not allow evil people to decide how we are. They will not decide that we will love and forgive! And this sacrifice will make us stronger and more creative for sharing with those who are close to us in God's love.I know that people can play with our emotions and our minds, and they can do severe damage, like sociopaths and narcissists.
Hi Robbin, thanks for your reply. I think you misunderstood, but perhaps I did not write clearly enough. The plumber and the plumbing contractor are two different people. The plumbing contractor did the work and he did the 1st damage. Did he (the plumbing contractor) or the plumber tell me when I accepted the Quote that this could happen? No, neither of them did, nor was it in the Quote. I believe you are right, they should have told me, at the very least.
I am not sure what you mean by the plumber is not a magician?
It seems to be a consensus though, that my question was not obvious enough, that nearly everybody who replied back to me, never answered what I wanted to know. I guess my story was too long.
So please let me try and ask my question again:
What you would have thought and done, if this happened to you ? What I really want to know is if you would have reacted the same as I did. (Please note that the plumber is another person than the plumbing contractor. The plumber was the one who only put the Quote together between me and the plumbing contractor. The plumber did not do the work, nor did he do the '1st' damage)
Cut and paste: The plumber came to my house after that phone call a couple weeks later, to pick up some left over equipment of his that the contractor used. He came for no other reason. He rang the doorbell and unfortunately, I decided to come out and show him the damage in the particular set of stairs I was complaining about to him on the phone. He saw the damage clearly with his eye sight, as we both stood there looking at it. It told him that this part was in pristine condition before the work was done. I told him that along with another opinion from a more knowledgeable family member, that it looked like this part was ripped down by force. The plumber said that it looked like to him that it was damaged by rain and that was why it looked like that. He did not take heed to anything I said, even though >> this was the first time he ever saw the stairs! He even thought he knew also what caused another part of the stairs that was damaged. He didn't state, however, who made the damage, but said' someone'. At this point I thought it was over, and felt resigned that he was not the advocate nor the honest guy I thought he was. I naturally around; turned my back, and walked a few steps away to some leftover garbage and pipes that the contractor had left behind and not cleaned up. This was my next complaint.
All of a sudden I heard a noise, and turned around. The plumber had moved to go underneath the stairs now, and was touching the part that was damaged with his bare hands and he was pressing in using force. The wood around the damage started cracking ,and the plumber made some verbal sounds. I quickly came back to meet him by the stairs wondering what he did, and noticed now that the damage was at least 2 times worse than it was before! The plumber then came out from behind the stairs, and gruffly declared that it was already rotten, and with a distasteful look on his face, he declared in an all or nothing description that the whole set of stairs were finished, and that they needed to be completely taken down and redone!
Thank you so much.