C
Cleansed44
Guest
I work as an "Account Manager", sales rep, for a company that sells products at obsene margins sometimes. Some of the products we manufacture, others are commodities. I understand running a higher margin on some of "our products", but we get away with as much of a margin as we can wherever we can. Is this ethical?
I have several problems with it. I don't like stressing about when I am going to get caught "speeding" and look stupid. I don't like not knowing what our costs are, I don't even know if we are speeding until the customer calls mad. I don't like putting out these fires because it keeps me from spending time on new business opportunities. I don't like feeling like I am taking advantage of a customer. I just want my margin to be the same everywhere that way I know I am giving the customer the best pricing I can and can develop more trust as opposed to begging for them to stay with us.
I get even more upset when my boss prides himself on running his business with Christianity as a compass. Then turns around and tells customers/prospects "we developed this specifically for you." When really its just a product cut back and its pricing is developed based off of the extremely high product they were using, not the reasonable price we could provide and still make good money.
What do you think? I think we should give our best number no matter what. It would make talking to a customer feel less like a lie for sure.
I have several problems with it. I don't like stressing about when I am going to get caught "speeding" and look stupid. I don't like not knowing what our costs are, I don't even know if we are speeding until the customer calls mad. I don't like putting out these fires because it keeps me from spending time on new business opportunities. I don't like feeling like I am taking advantage of a customer. I just want my margin to be the same everywhere that way I know I am giving the customer the best pricing I can and can develop more trust as opposed to begging for them to stay with us.
I get even more upset when my boss prides himself on running his business with Christianity as a compass. Then turns around and tells customers/prospects "we developed this specifically for you." When really its just a product cut back and its pricing is developed based off of the extremely high product they were using, not the reasonable price we could provide and still make good money.
What do you think? I think we should give our best number no matter what. It would make talking to a customer feel less like a lie for sure.