- Apr 11, 2002
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Ok, I finally broke down and bought a copy of the ESV Reformation Study Bible. (from Amazon)
I had been debating about this for some time and finally decided to do it. Unfortunately, I recieved a defective product. A few pages in Genesis had been partially glued together in the binding process and one of them ripped when I opened it. Well, I contacted the retailer and they agreed to replace it. They even expedited the shipping.
All should have been well and good. Was it? Nope!
The "new" Bible arrives with a small hole through several of the pages in the first part of the book. Likely, another binding defect. I returned this item for a refund.
Now don't get me wrong. I don't mean to be a perfectionist when it comes to this but when I spend money on something like this I expect quality not out-of-the-box defects. It's one thing to have a Bible wear from use but quite another for these problems to surface immediately.
If I sound frustrated it's because this is not the first time I've had to deal with this sort of thing in Bible publishing. My ESV reference Bible that was a birthday present from my wife had to be exchanged twice. Once for a torn page and again for a binding defect. The one I currently own is starting to come apart at one of the corners and it's not even a year old!
We've also had problems with other publishers. I have a NASB Life Application Bible that was exchanged once due to loose binding and is now starting to lose some of its pages. This Bible has been gently used. I also had a NIV Study Bible that had to be exchanged due to losing pages within a year of it's life. Thankfully the replacement seems to be doing well. (For now.....)
These Bibles are not cheap. Why are we not getting what we pay for? I work in a manufacturing business and I can tell you that poor quality is the silent killer of many businesses. Speaking as an American consumer, I will no longer pay "top dollar" for the same old junk we've been getting handed for years.
Ok, rant over.... Thank you for listening.
I had been debating about this for some time and finally decided to do it. Unfortunately, I recieved a defective product. A few pages in Genesis had been partially glued together in the binding process and one of them ripped when I opened it. Well, I contacted the retailer and they agreed to replace it. They even expedited the shipping.
All should have been well and good. Was it? Nope!
The "new" Bible arrives with a small hole through several of the pages in the first part of the book. Likely, another binding defect. I returned this item for a refund.
Now don't get me wrong. I don't mean to be a perfectionist when it comes to this but when I spend money on something like this I expect quality not out-of-the-box defects. It's one thing to have a Bible wear from use but quite another for these problems to surface immediately.
If I sound frustrated it's because this is not the first time I've had to deal with this sort of thing in Bible publishing. My ESV reference Bible that was a birthday present from my wife had to be exchanged twice. Once for a torn page and again for a binding defect. The one I currently own is starting to come apart at one of the corners and it's not even a year old!
We've also had problems with other publishers. I have a NASB Life Application Bible that was exchanged once due to loose binding and is now starting to lose some of its pages. This Bible has been gently used. I also had a NIV Study Bible that had to be exchanged due to losing pages within a year of it's life. Thankfully the replacement seems to be doing well. (For now.....)
These Bibles are not cheap. Why are we not getting what we pay for? I work in a manufacturing business and I can tell you that poor quality is the silent killer of many businesses. Speaking as an American consumer, I will no longer pay "top dollar" for the same old junk we've been getting handed for years.
Ok, rant over.... Thank you for listening.