- May 11, 2005
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A few thoughts...
First, I, as well as other sr staff have spent a lot of time lurking your forum, in fact dating back to close to the days when your forum was created. Although I doubt many of us have posted, we are very much aware of what has happened, as well as the ongoing issues. There have been some absolutely amazing discussions on CC, and all of us are convinced it can provide a huge amount of value here on CF. Sadly, CC has also hurt many folks, on all sides... that has to stop. We are putting things in place to help that happen.
I also wanted to present a bit of an 10000 ft view. When the changes were announced in July, things became a lot looser as far as post content restrictions and such as we all know. CF became more like the wild west. Now, when CC was established, a mindset of freeforalls was already in place, and reinforced by other areas of the site. In some ways, a more open approach to discussion can be a good thing, in others, it can be hurtful. The intent of the wiki's was to expand and contract over time, such that a happy medium developed by the members would result. Ie, not too much censorship, not too much flaming. Where the wiki process stopped, CF was much like the wild west supersized I'm afraid... so the changes which will be happening, may seem extreme, where as back in June, might have seemed a minor anomaly.
Next, the discussion to close it down or not has been ongoing for a bit. Its not going to close tonight, we are going to try a few things, and see if it improves and then re-evaluate. I only bring this up, such that members are aware, this is a serious situation... and to deal with any rumors that CC could disappear overnight.
The game plan
The infraction system is going live. We have to train staff, and we have some minor software adjustments, but it will be up in the very near future.
CF is no longer operating in a democratic fashion. It is much more authoritarian in nature. This change will happen quickly. We hope to have procedures, processes, and staffing issues changed over within the next 4 days. The chain of command will be much more visible, and more critical than it was in the past. This doesn't mean that members input is not important, or that it will be ignored, but that oversight and responsibility is shifting.
Additional staff oversight will occur as part of this as well.
The above combination will make a difference. It won't be easy, neither on staff, nor on members, but time and time again, such a process has shown to work across a wide number of forums on CF. The intent is not to squelch discussion, but to provide a safer environment for our members.
In Christ
Ron
First, I, as well as other sr staff have spent a lot of time lurking your forum, in fact dating back to close to the days when your forum was created. Although I doubt many of us have posted, we are very much aware of what has happened, as well as the ongoing issues. There have been some absolutely amazing discussions on CC, and all of us are convinced it can provide a huge amount of value here on CF. Sadly, CC has also hurt many folks, on all sides... that has to stop. We are putting things in place to help that happen.
I also wanted to present a bit of an 10000 ft view. When the changes were announced in July, things became a lot looser as far as post content restrictions and such as we all know. CF became more like the wild west. Now, when CC was established, a mindset of freeforalls was already in place, and reinforced by other areas of the site. In some ways, a more open approach to discussion can be a good thing, in others, it can be hurtful. The intent of the wiki's was to expand and contract over time, such that a happy medium developed by the members would result. Ie, not too much censorship, not too much flaming. Where the wiki process stopped, CF was much like the wild west supersized I'm afraid... so the changes which will be happening, may seem extreme, where as back in June, might have seemed a minor anomaly.
Next, the discussion to close it down or not has been ongoing for a bit. Its not going to close tonight, we are going to try a few things, and see if it improves and then re-evaluate. I only bring this up, such that members are aware, this is a serious situation... and to deal with any rumors that CC could disappear overnight.
The game plan
The infraction system is going live. We have to train staff, and we have some minor software adjustments, but it will be up in the very near future.
CF is no longer operating in a democratic fashion. It is much more authoritarian in nature. This change will happen quickly. We hope to have procedures, processes, and staffing issues changed over within the next 4 days. The chain of command will be much more visible, and more critical than it was in the past. This doesn't mean that members input is not important, or that it will be ignored, but that oversight and responsibility is shifting.
Additional staff oversight will occur as part of this as well.
The above combination will make a difference. It won't be easy, neither on staff, nor on members, but time and time again, such a process has shown to work across a wide number of forums on CF. The intent is not to squelch discussion, but to provide a safer environment for our members.
In Christ
Ron
