- Jun 24, 2003
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So yesterday, my wife gives me a list of 5 items we need from the grocery store. I'm thinking, OK, Super Sunday. The stores are gonna be packed. I'm prepared--somewhat--to wait in line.
I see one of the self-checkout scanners is down, and about 7-8 people are waiting in line to use the other 3. But it's moving pretty well. I get my stuff, and I take my place.
An elderly couple have just moved up to a scanner. Already, they seem to have a few more items in their cart than they should (dont' you hate that?) But no big deal. HOWEVER--with them is an adult woman who obviously has Down's Syndrome. AND--they're letting her try to use the scanner. She's making mistakes and touching the wrong screen icons. Something gets so screwed up, at one point the attendant has to void the entries and they have to start all over. So all of us in line are now waiting for only two scanners. It's obvious that everyone is getting really p.o.'d, but these people are oblivious. They held up that scanner for a good 10 minutes.
I'm all for accommodating people with disabilities, but there is a time and place for helping the mentally challenged. And on a busy shopping day, with other customers waiting, this was not it. This was totally inappropriate.
Am I wrong?
I see one of the self-checkout scanners is down, and about 7-8 people are waiting in line to use the other 3. But it's moving pretty well. I get my stuff, and I take my place.
An elderly couple have just moved up to a scanner. Already, they seem to have a few more items in their cart than they should (dont' you hate that?) But no big deal. HOWEVER--with them is an adult woman who obviously has Down's Syndrome. AND--they're letting her try to use the scanner. She's making mistakes and touching the wrong screen icons. Something gets so screwed up, at one point the attendant has to void the entries and they have to start all over. So all of us in line are now waiting for only two scanners. It's obvious that everyone is getting really p.o.'d, but these people are oblivious. They held up that scanner for a good 10 minutes.
I'm all for accommodating people with disabilities, but there is a time and place for helping the mentally challenged. And on a busy shopping day, with other customers waiting, this was not it. This was totally inappropriate.
Am I wrong?