If one accepts the teaching of the Bible, God's Word, one must accept the fact that salvation is not universal. What people feel or want to believe may diverge from the declaration of Scripture, but in doing so they cease to hold to a biblical and Christian belief. The Bible is very clear that
Mat 7:14 ...strait is the gate, and narrow is the way, which leads unto life, and few there be that find it.
Most people seem to think that hell and God's love are incompatible, even contradictory. But hell is complementary rather than contradictory to God's love. How so?
Well, what is hell fundamentally? Is it merely God being nasty and cruel? No, not at all. It is the judgment of a holy, righteous, just God upon the wicked rebellion of sinful creatures. The heart of this judgment is full, complete separation of unrepentant sinners from their holy Creator. THere may well be flames, smoke, darkness, and pain in hell but these, I think, are secondary to the real torment of hell which is the utter and eternal isolation of the sinner from God. Is this separation unfair or unloving? No, in fact, it is God giving the sinner exactly what they want. What defiant sinner would crave the eternal presence of the holy God they despise? What sinner would want to spend eternity worshipping the God against whom they rebelled all their time on earth? Heaven would be the last place the unrepentant sinner would want to be! What a strange and ultimately cruel thing it would be for God to force a person who hates Him to worship Him for all eternity. Heaven is for those who love God!
God's judgment of the wicked means that He allows no one to "get away with it." It would be an evil thing for God to do otherwise. To let the rapist, or serial killer, or genocidal dictator, or murderer who is never caught and/or brought to justice to escape facing punishment for their wicked deeds would not show love to the victims of these evil people, but a cruel carelessness. It is, then, an act of love as well as justice when God judges the wicked.
Is hell a matter of God overdoing it? Again, no. We are quick to justify ourselves, to make our sin small, to avoid the guilt and condemnation of our evil conduct. We are easy with sin. Too easy. We have made friends of it and call it good. When God punishes our cherished sin as He does we think, then, He is unjust and over-reacting, but this is a testament, not to God's excess, but to our familiarity with, and love of, sin. The terrible judgment of hell that God renders upon our sin reveals the awfulness of our sin. Our sin is so vile, so bad, that hell is the only appropriate response of God to it. Oh, but this is hard to acknowledge! Sin can't really be that bad. But hell speaks loudly of what God thinks of our sin, of how truly horrendous it is. And if it is so truly awful, would God be a good God and let it all slide? Would God be holy and just if He turned a blind eye to what is so deeply evil? Could we be confident in God's love if He were willing to let such terrible darkness pass unjudged? I think not.
Hell, then, is not contradictory to God's love. Hell is the necessary and appropriate response of a loving, holy, just God to the wickedness of unrepentant sinners.
Selah.