Computer help?

Rescued One

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You have to click for a new tab to bring up your shortcut icons page. I get that when I sign on to my laptops. You were referring to the plus sign that brings up new tabs. I'm thrilled you got it working okay again!

I appreciate all the help ... technology stresses me. Now I'm very relieved.
 
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paul1149

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Actually, it is now! :clap: :oldthumbsup: YAY! I closed the program and started up again. Thanks.
It's possible the pdf file contained an exploit to reset your Start Page / Search page. I would go to Extensions in Chrome (via the Menu button on the right, then/ More Tools) and make sure something weird isn't listed there. Also do a complete system scan with your anti-malware. Don't download anything you don't intend to.
 
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~Anastasia~

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I'm glad you got it solved. :)

You might see if someone you know can come in person and have a look to see if anything malicious is installed and get rid of it, then set you up with some protective software. There are good free versions. (Though you have to watch THEIR pop ups sometimes as they can try to convince you that you need to pay for the full version to fix issues.)
 
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Rescued One

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Darn I'm too late to help! Gla you got it solved though. You had to go in your history?
Thanks. I did look at my history ... that didn't help. But Radagast gave the correct advice.
 
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Rescued One

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I'm glad you got it solved. :)

You might see if someone you know can come in person and have a look to see if anything malicious is installed and get rid of it, then set you up with some protective software. There are good free versions. (Though you have to watch THEIR pop ups sometimes as they can try to convince you that you need to pay for the full version to fix issues.)

The computer expert in our family works on computers professionally and on his own time doesn't want to help relatives.
 
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Rescued One

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You have to click for a new tab to bring up your shortcut icons page. I get that when I sign on to my laptops. You were referring to the plus sign that brings up new tabs. I'm thrilled you got it working okay again!

Yes, that's it --- my shortcuts icon page! :oldthumbsup:
 
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Neostarwcc

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Thanks. I did look at my history ... that didn't help. But Radagast gave the correct advice.

Oh it didn't? You'd think that your history would have every page you've been to. What ended up fixing it?
 
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~Anastasia~

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The computer expert in our family works on computers professionally and on his own time doesn't want to help relatives.
So ... any friends from church or elsewhere?

If people don't want to do it for "free" perhaps there's some favor you can trade?
 
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