Finally - after many hours of coding, I've finally finished it, more or less.
It's 2 am here in Melbourne on a Monday night/ Tuesday morning.
Anyway, it's done and it's live. I've tested it as much as I can, and it appears to work well.
Basically, there are now 2 new forums:
1. Staff Praise
2. Staff Appeals
To post a new thread in these forums, you need to fill out a Staff Feedback Form.
To get to this form, you have a few choices:
1. Go into one of the forums and click on the Feedback button
2. Click on the Staff Team logo or name in the post of a Staff Member
3. Go to this link: http://www.christianforums.com/staff.php
All of the above brings you to the Staff Team Listing page.
Here you can view the different Staff Teams we have set up. Click on View to view a Staff Team and you will see a list of staff members in that team. Next to their names are Feedback buttons.
Click on a Feedback button and you will get redirected to the Staff Feedback Form.
You use this form to provide positive or negative feedback regarding a staff member to his or her senior staff team leaders as well as to open a new thread in the Staff Praise or Staff Appeal forums.
You may use this to praise or encourage the good work of a staff member, or to appeal against a moderator action, complain about a warning/ suspension/ ban or any raise any other staff issue.
Do not report posts here - you should use the REPORT button in posts.
Once you submit this form, a new thread will be either be opened in the Staff Praise or Staff Appeals forum and you will be redirected to the thread.
Staff Praise threads are open to all members. Staff Appeals threads can only be read by yourself and staff.
A PM will be automatically sent to you and to the immediate Staff Team Senior Member(s) of the Staff Team.
For example, if you provide feedback about a Moderator, a PM will go to all the Senior Moderators of the Staff Team. If you provide feedback about a Senior Moderator, a PM will go to all the Administrators of the Staff Team. So if for example you provide feedback for a moderator, and there are 3 senior moderators in the Staff Team, all 3 of the senior moderators will get the PM. Hover your mouse over the Feedback icon to see where the PM will be going to. The Staff Feedback form itself will tell you in any case.
This form may be used by suspended and certain banned members to appeal their suspension or ban.
Once the PM is received by the Senior Staff Member(s), they will investigate the feedback. They may choose to reply to the PM that was sent by you automatically or post a reply in the feedback thread that was automatically posted. You may choose to also PM individual senior staff team members as well.
It is hoped that this automated system will assist in member-to-staff as well as staff-to-staff communication, and expediate any appeals, complaints or staff reports.
It would also be nice to get some positive feedback too.
Okay, I'm going to bed now. Report bugs here!
It's 2 am here in Melbourne on a Monday night/ Tuesday morning.
Anyway, it's done and it's live. I've tested it as much as I can, and it appears to work well.
Basically, there are now 2 new forums:
1. Staff Praise
2. Staff Appeals
To post a new thread in these forums, you need to fill out a Staff Feedback Form.
To get to this form, you have a few choices:
1. Go into one of the forums and click on the Feedback button
2. Click on the Staff Team logo or name in the post of a Staff Member
3. Go to this link: http://www.christianforums.com/staff.php
All of the above brings you to the Staff Team Listing page.
Here you can view the different Staff Teams we have set up. Click on View to view a Staff Team and you will see a list of staff members in that team. Next to their names are Feedback buttons.
Click on a Feedback button and you will get redirected to the Staff Feedback Form.
You use this form to provide positive or negative feedback regarding a staff member to his or her senior staff team leaders as well as to open a new thread in the Staff Praise or Staff Appeal forums.
You may use this to praise or encourage the good work of a staff member, or to appeal against a moderator action, complain about a warning/ suspension/ ban or any raise any other staff issue.
Do not report posts here - you should use the REPORT button in posts.
Once you submit this form, a new thread will be either be opened in the Staff Praise or Staff Appeals forum and you will be redirected to the thread.
Staff Praise threads are open to all members. Staff Appeals threads can only be read by yourself and staff.
A PM will be automatically sent to you and to the immediate Staff Team Senior Member(s) of the Staff Team.
For example, if you provide feedback about a Moderator, a PM will go to all the Senior Moderators of the Staff Team. If you provide feedback about a Senior Moderator, a PM will go to all the Administrators of the Staff Team. So if for example you provide feedback for a moderator, and there are 3 senior moderators in the Staff Team, all 3 of the senior moderators will get the PM. Hover your mouse over the Feedback icon to see where the PM will be going to. The Staff Feedback form itself will tell you in any case.
This form may be used by suspended and certain banned members to appeal their suspension or ban.
Once the PM is received by the Senior Staff Member(s), they will investigate the feedback. They may choose to reply to the PM that was sent by you automatically or post a reply in the feedback thread that was automatically posted. You may choose to also PM individual senior staff team members as well.
It is hoped that this automated system will assist in member-to-staff as well as staff-to-staff communication, and expediate any appeals, complaints or staff reports.
It would also be nice to get some positive feedback too.
Okay, I'm going to bed now. Report bugs here!
