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LeeD

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I wanted to share a bit about the status of those site supporters that had become a site supporter WITH a Paypal subscription payment (where it is charged automatically) prior to my arrival. The way Erwin and I are handling this is that when you payment comes through to the old Paypal account, Erwin will then cancel your subscription through that Paypal account. You then will need to come back to CF and restart your subscription at your desired support status level (click here). If you have any questions feel free to PM me!
 

snoochface

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I'm not understanding this at all.

So if my site supporter status went into effect in August (before Lee got here) and renews in November, and I renew with my PayPal account where it is automatic, it is going to be cancelled and I am going to have to sign up again? :scratch:
 
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RedTulipMom

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I'm not understanding this at all.

So if my site supporter status went into effect in August (before Lee got here) and renews in November, and I renew with my PayPal account where it is automatic, it is going to be cancelled and I am going to have to sign up again? :scratch:
yep
 
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snoochface

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Okay, I get it now. I need to start reading things twice before I even start to respond.
Looks like it will only effect those who have an account where it renewed automatically.



Thanks! :)
 
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I'ddie4him2

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Mine is active yet til Nov 08.
If I understand this right it is for auto renewal ones ??
If I am wrong here, Then I guess I need to donate again ??
Last one I sent in was for 18 months. :scratch:
 
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Kristen.NewCreation

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Mine is active yet til Nov 08.
If I understand this right it is for auto renewal ones ??
If I am wrong here, Then I guess I need to donate again ??
Last one I sent in was for 18 months. :scratch:
I understood this to be for those who have their support set up to recur automatically, not for those of us who manually donate.
 
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Tangeloper

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This only affects those who have set up their Site Supporter Status to renew AUTOMATICALLY through the account that Erwin set-up. When your subscription comes up for automatic renewal Erwin will CANCEL it before it goes through... Then you will have to come here and re-sign up for your subscription so that the money is transferred to the account that Lee has set-up.

I hope this makes sense... As some have stated this ONLY applies to those who have AUTOMATIC RENEWAL on their site supporter status through a PAY PAL account...

Those who renew manually will do the same as they always have but it will now go to Lee's account and not the one Erwin was in charge of...

I hope this helps!
Thank you for your patience,
Tangeloper
Assistant Policy Manager
 
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Kristen.NewCreation

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This only affects those who have set up their Site Supporter Status to renew AUTOMATICALLY through the account that Erwin set-up. When your subscription comes up for automatic renewal Erwin will CANCEL it before it goes through... Then you will have to come here and re-sign up for your subscription so that the money is transferred to the account that Lee has set-up.

I hope this makes sense... As some have stated this ONLY applies to those who have AUTOMATIC RENEWAL on their site supporter status through a PAY PAL account...

Those who renew manually will do the same as they always have but it will now go to Lee's account and not the one Erwin was in charge of...

I hope this helps!
Thank you for your patience,
Tangeloper
Assistant Policy Manager
Much clearer. Thanks. :)
 
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