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Reports Protocol Revision Semi-Private

Lindon Tinuviel

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I will see all ads within the hour. My Site Supporter status runs out tonight at midnight, cst. About 40 minutes.


Get Firefox, get AdBlock Plus, then drop me a PM and I'll help you set it up so that you never have to see another ad here.

And kudos on withdrawing your financial support over policies you can't agree with.
 
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Auntie

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And kudos on withdrawing your financial support over policies you can't agree with.


The clock ran out, and I couldn't in good conscience renew my sub. My main objection being: a millionaire should pay his workers. I have a small company, and I pay all my workers. It's a very creepy thought, that a millionaire doesn't pay his workers. Besides being completely unChristian, it should be illegal. I can't imagine not paying my people for the work they do. Not paying them would be like stealing, wouldn't it?
 
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Tenebrae

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The clock ran out, and I couldn't in good conscience renew my sub. My main objection being: a millionaire should pay his workers. I have a small company, and I pay all my workers. It's a very creepy thought, that a millionaire doesn't pay his workers. Besides being completely unChristian, it should be illegal. I can't imagine not paying my people for the work they do. Not paying them would be like stealing, wouldn't it?
I always thought that mods got a free site supporter status for the course of their tenure


Shows how mistaken I was



A place like this runs on volunters, however there are ways of letting those volunters know that they are appreciated.


For example, I work for a trust that has paid staff but also have a volunter program with Germany and we get some of our labour from there. The volunters room and board are paid for as well as a small weekly allowance. They also get invited on all staff functions as well as a present for Christmas.


Its important to look after volunteers, they may still be volunteers, and while I get none of them do it solely for the idea of thankyou presents or dinners or what ever their organisation might do to thank them, however I think its important to treat the volunteers well
 
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""

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Are staff members allowed to delete a post without letting the poster know it's been deleted? :) You see, I was accused of doing this, to a post that was inappropriately placed in the Debate Team HQ in a topic that said "Debate Team Only." Now I find that one of mine has been deleted by upper level staff, and I rec'd no notification of it. Isn't it interesting how some are allowed to do this but others are not? :)
 
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ravenscape

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Are staff members allowed to delete a post without letting the poster know it's been deleted? :) You see, I was accused of doing this, to a post that was inappropriately placed in the Debate Team HQ in a topic that said "Debate Team Only." Now I find that one of mine has been deleted by upper level staff, and I rec'd no notification of it. Isn't it interesting how some are allowed to do this but others are not? :)
The protocol says deletions must come with notice. But, sometimes this happens by accident. There is more than one method to delete a post, but not all the ways create an automatic PM at CF.

When I joined staff this was a nuance of the vbulletin tools that I didn't pick up during training. I may have deleted 4 or 5 posts with no notice before someone called my attention to my mistake.
 
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Glass*Soul

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The protocol says deletions must come with notice. But, sometimes this happens by accident. There is more than one method to delete a post, but not all the ways create an automatic PM at CF.

When I joined staff this was a nuance of the vbulletin tools that I didn't pick up during training. I may have deleted 4 or 5 posts with no notice before someone called my attention to my mistake.

What should a member do if they discover that one of their posts has been deleted without their being notified?
 
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Auntie

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I always thought that mods got a free site supporter status for the course of their tenure


Shows how mistaken I was



A place like this runs on volunters, however there are ways of letting those volunters know that they are appreciated.


For example, I work for a trust that has paid staff but also have a volunter program with Germany and we get some of our labour from there. The volunters room and board are paid for as well as a small weekly allowance. They also get invited on all staff functions as well as a present for Christmas.


Its important to look after volunteers, they may still be volunteers, and while I get none of them do it solely for the idea of thankyou presents or dinners or what ever their organisation might do to thank them, however I think its important to treat the volunteers well

Yes, and well, the thing is, moderator work has great monetary value. I'm sure the IRS has some kind of method for measuring the monetary value of volunteer work. Just for starters, moderators have to have some basic computer skills, and then they must complete a few weeks training. All of this has monetary value. And this value must be added to a Corporation's bottom line. You can't just have free workers without reporting the value of those workers.

When a Corporation does their tax return, they must include the monetary value of volunteer work, and include it as an asset.

I wish someone who knows how to do a poll, would poll the mods and ask them this:

A.- I would never accept pay for my work here.
B.- I would accept pay for my work here.

Taking into account the current economy, with so many folks just trying to make ends meet, I would think it would be a no brainer that the mods would like to receive compensation for their hard work.
 
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Latreia

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What should a member do if they discover that one of their posts has been deleted without their being notified?


Express their dismay, as usual.


attachment.php

 
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ravenscape

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What should a member do if they discover that one of their posts has been deleted without their being notified?
I would ask someone on the team that moderates the forum where the thread disappeared about the post. If they can't find out why it was deleted or where it now resides, then you could escalate to the admin of that team, or to the Reconciliation team.

It's not impossible for a post to get lost in the shuffle if there's a major thread clean-up, but I wouldn't think such a mix-up is a common occurrence.
 
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Glass*Soul

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One presumes, if the post was deleted accidentally, the team may restore it on request.

But, let's say it was deleted on purpose. May moderators delete any post they see fit? IOW is there any grounds for requesting that a post that was purposefully deleted be restored?
 
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ravenscape

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One presumes, if the post was deleted accidentally, the team may restore it on request.

But, let's say it was deleted on purpose. May moderators delete any post they see fit? IOW is there any grounds for requesting that a post that was purposefully deleted be restored?
There has to be a team consensus that the post violates a rule or is completely off topic to the thread. The only exception would be spam or egregious trolling.

That's how it works on my team. I hesitate to say all teams work in exactly the same way, but to my knowledge all teams require consensus for a permanent deletion.
 
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Glass*Soul

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There has to be a team consensus that the post violates a rule or is completely off topic to the thread. The only exception would be spam or egregious trolling.

That's how it works on my team. I hesitate to say all teams work in exactly the same way, but to my knowledge all teams require consensus for a permanent deletion.

If the process was not begun by means of a report, by what means can the member gain the information that would have been available to them if they had been allowed to participate in the staff dicussion? Do they have the right to request a transcript?
 
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RavenRift

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There has to be a team consensus that the post violates a rule or is completely off topic to the thread. The only exception would be spam or egregious trolling.

That's how it works on my team. I hesitate to say all teams work in exactly the same way, but to my knowledge all teams require consensus for a permanent deletion.
I completely agree with you Raven... we have sometimes had to "Soft delete" a post for flaming to keep the offenses and flame wars down in ministry - but a soft delete should get an auto PM - in that auto PM we state that the post can be restored once agreed upon through consensus. This guide was needed because we could close a thread with a flame war and the offending posts would be visible while reports were being worked and another thread would be created to continue the flame war and argument. However, as we have recently found out - the auto PM does not always work - so we are looking into what we can do bridge that gap... my goal is to serve the members...
 
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ravenscape

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To my knowledge, there's discussion afoot about whether transcripts are ok. A moderator could certainly redact the reason why a particular post was deleted, if the poster didn't get a deletion notification PM for some reason. Theoretically, the poster should get a PM if deletion protocol is followed.

I'm curious if we're talking theory here, or if there is something specific I or another moderator could help you track down.
 
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Melethiel

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The other case could be if a post was deleted as part of a general thread cleanup - this is the most likely time when a post could be deleted by accident. I've had a few times when I didn't read a post carefully enough and deleted it as part of general cleanup, but restored it when the poster PMd me back and asked me to take a second look. You should be able to go to the mod or admin of the area and ask why your post was deleted.
 
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Glass*Soul

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To my knowledge, there's discussion afoot about whether transcripts are ok. A moderator could certainly redact the reason why a particular post was deleted, if the poster didn't get a deletion notification PM for some reason. Theoretically, the poster should get a PM if deletion protocol is followed.

I'm curious if we're talking theory here, or if there is something specific I or another moderator could help you track down.

We're talking theory.

If a report is made against someone's post, they have the right (once the coding is done) to join in the discussion and (gingerly) speak up in defense of their post. However, if a moderator just happens to notice a problem post, the member is left in the dark until they are notified that an edit or deletion has already taken place. It seems only fair that they should at least be given a transcript of the discussion after the fact, if they desire, so that they can take their case, if they feel they have one, to the proper admiistrator or RT member.

The other option is to always make a report. ^_^
 
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Melethiel

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We're talking theory.

If a report is made against someone's post, they have the right (once the coding is done) to join in the discussion and (gingerly) speak up in defense of their post. However, if a moderator just happens to notice a problem post, the member is left in the dark until they are notified that an edit or deletion has already taken place. It seems only fair that they should at least be given a transcript of the discussion after the fact, if they desire, so that they can take their case, if they feel they have one, to the proper admiistrator or RT member.

The other option is to always make a report. ^_^
If a mod happens to just notice a problem post, assuming it's not part of a mass cleanup, the proper protocol is for the mod to initiate a report. However, we do have the discretion to remove posts for review during discussion if we feel it's inflammatory enough that it could spark more problems.
 
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Glass*Soul

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If a mod happens to just notice a problem post, assuming it's not part of a mass cleanup, the proper protocol is for the mod to initiate a report. However, we do have the discretion to remove posts for review during discussion if we feel it's inflammatory enough that it could spark more problems.

But, if a report has been made, at least the member will be able to join in the discussion before the post is permanently removed. Correct?

Is there ever a compelling reason for staff to discuss a post and permanently remove or edit it without first making a report?
 
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Melethiel

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But, if a report has been made, at least the member will be able to join in the discussion before the post is permanently removed. Correct?

Is there ever a compelling reason for staff to discuss a post and permanently remove or edit it without first making a report?
The only such case I can think of would be a thread cleanup in which discussing every single post removed is often not logical, in which case the mod hat should explain the reasoning for the cleanup. If this is the case, a poster should be able to go to the mod if they feel that their post was removed in error (which is certainly possible).

In general, if it's an isolated post and not part of a larger problem, a report should be initiated, and once the bugs are worked out, the poster should be able to join the discussion before a post is permanently removed, yes.
 
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