Problems accessing Yahoo Mail

[welshchick]

Has anyone else had problems accessing Yahoo mail over the last few weeks? i've never had any problems with my yahoo account until about 3 weeks ago. about 70% of the time i try to access my mail, this comes up:

This page is currently unavailable

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

it's really annoying - i haven't been able to access my account at all today. is anyone else having these problems? are yahoo doing something to their server, or has it just all mucked up?

 

[Heathen Dawn]

Have you a firewall? My sister once had problems logging onto Hotmail because of a firewall permission.

 

[welshchick]

Have you a firewall? My sister once had problems logging onto Hotmail because of a firewall permission.

yeh i have a firewall, but it has never stopped me accessing my email before.....it's really doing my head in now - there's an email i need to look at, but i cant get at it does anyone know the email for yahoo customer services or something so i can complain to them. i've tried to look for it but i cant find any emails anywhere on their site.

 

[Morrog]

yahoo only provides you with a customer service feedback form which is relatively hard to get to. You have to go to help, type in your question, find a related problem, click the problem, and at the bottem of the page or something say that the page didn't help you and you'll get redirected to the feedback form.

 

[welshchick]

thanks Morrog....i did that, but you have to sign in before you can access the feedback form....and it won't let me sign in - keeps saying that the page is currently unavailable blah blah blah i'm really getting annoyed now.....it's been 36 hours, maybe even more than that.

and to top it all - i can access my yahoo mail account from my mobile phone (on wap)...so i just don't understand what has gone wrong.

has anyone else got a yahoo account here? can you access your email?

 

[CeCe]

I didn't have a problem. Think someone could be trying to hack into your account? I know they only give you so many tries and then they lock you out (I forget for how long) But sometimes yahoo just acts crazy.

 

[Heaven_Bound]

It really does sound like a security issue here as Heathen Dawn stated earlier. You may want to temporarily disable the firewall before your browser is open and try again. Have you installed any new software since the last time you where able to access your yahoo account? Have you installed the MSN or Google toolbar which has AD blockers can definately block the page. Definately clear out your temporary internet files or you will keep getting the same message each time you login. Also you may want to check your security settings in your browser and make sure the site is not being blocked out.

In Internet Explorer 6.1 you can allow a website to always use cookies. Go to

-Tools -Internet Options -click on the privacy tab -and then click on sites
here you will just type in the url http://yahoo.com

If worse comes to worse you may want to try a different browser to see if it is browser specific.

 

[godscreation8888]

What firewall do u have?? What company??