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printer problems

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colleen

colleen

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I'm having problems with my new printer. The manual said to take the cartridge out and see if there was any leftover plastic, but I can't get it to come out. I have a macintosh is there anything I can do to get the print cartridge to eject itself. I'm on hold with tech support, but if anyone has ideas I would appreciate it.
Colleen
 
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