AOL users & problems with CF

[Erwin]

Hi

I've noted that AOL members have a few problems with CF, for example:

1. Page not found on occasions.
2. Popup coming up asking you to download a php page when you should have to do so.
3. Problems with javascript and WYSIWYG.
4. No staying logged in, keep getting permission errors.

This is a common problem that AOL has with our forum software.

Refer to these threads here for a potential fix:
http://www.vbulletin.com/forum/showthread.php?t=194967

http://www.vbulletin.com/forum/showthread.php?t=184881

http://www.vbulletin.com/forum/showthread.php?t=186294

http://www.vbulletin.com/forum/showthread.php?t=125975

I'll repost the fix here:

Ok here is a solution that worked for my AOL users.

CLEAR THE WEB BROWSER CACHE AND REBUILD THE AOL ADAPTER
A damaged Web browser cache and/or a damaged AOL Adapter may cause this issue. Windows© networking requires that a network adapter exist for any application that must access the Internet. The AOL software uses the AOL Adapter to access the Internet.

1. Sign off and close the AOL software.
2. On the Windows taskbar next to the clock, click the AOL© icon, then click SYSTEM INFORMATION....

NOTE: If the AOL icon is not displayed, click the START button, select PROGRAMS or ALL PROGRAMS, select AMERICA ONLINE, then click AOL SYSTEM INFORMATION.

3. Click the OK button.
4. Click the UTILITIES tab.
5. In the BROWSER section, next to CURRENT CACHE, click the CLEAR button until the Current Cache Size reads 0 KB.
6. In the AOL UTILITIES section, next to AOL ADAPTER, click the REBUILD button.
7. Click the OK button.
8. Click the CLOSE button.
9. Restart the computer and launch the AOL software again. The AOL Adapter will be rebuilt automatically.

Also:

AOL users should make sure they check 'remember me?' when logging in, this will send a cookie to their browser and that will fix any log-in issues. They should also copy/paste the url from the e-mail into their browser, instead of clicking on it. Why I'm not sure, I only say this because it's mentioned in the e-mail you get from vBulletin when you register.

Please try this and let me know if it works!

The bottom line - the AOL browser is not very good - refer here:
http://www.vbulletin.com/forum/showthread.php?t=181796

To use this forum software effectively, don't use the AOL browser!

 

[Michelina]

This will take me some time. My username should be Snail.

Thanks, Erwin, for everything you do for us!

 

[FatBurger]

If anyone wants more help walking through these steps or information on how to use a different browser, you're welcome to PM me

 

[JoyouslyHopeful]

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