Can I tell you a little secret that I'm mortally ashamed of concerning how to deal with rude people? The reason why I'm not looking forward to going into work on Thursday? Alright, I will.
About two weeks ago, one of my supervisors (who is in charge of the Target Newsletter for our store) asked me (who usually edits the newsletter for her) to see if I couldn't come up with a short arcticle, concerning the upcoming holiday season, to fill the BACK page of the Target Times (I named it!). So, in the last ten minutes of my 8.5 hour shift, I wrote a "cute" little article about how, in the stressful holiday shopping season, a big smile and a friendly hello can change a guest's (what we call customers in Target) whole demeanor and attitude. I sort of went on in a way that sounded cute and inspiring, talking about how a smile can "turn a frown upside down" and how to make the Aberdeen Target the best retail store around. It kind of sounded like a pep-talk. However, it wasn't anything that I wanted my friends at work to know that I had written (everybody teases me about everything, so I didn't want to fan the flame) because I'd be mocked throughout the store (it really did sound kind of prissy, I guess). I left in UNSIGNED and assumed that if she used it at all it would be on the back page like she promised. WELL. . .I went in the other day to pick up my paycheck and there was a copy of the new Target Times. MY ARTICLE WAS ON THE FRONT PAGE WITH MY NAME IN BIG LETTERS!!! How embarassing! It was the kind of article that maybe a boss would have written to encourage his employees (who would have rolled their eyes at the article), not the kind that I wanted my co-workers to know that I wrote!!!
Anyway, hope that that story of how to deal with rude customers made you laugh. I still have to face my co-workers. . .particularly Alex, a boy who always makes fun of me for my religion and for being "sheltered." AHHH!

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