I expect an overall decline in median competence from fed govt administrators as personal loyalty begins to trump expertise in the new regime. From here I cant attribute any particular instance to that. But its a trend I expect.
The poor design and problematic trajectory of the CPB app's scope (and it's expanded usage) actually pre-dates the current administration.
A little background, it was originally designed to be for commercial vehicles to pre-schedule cargo inspections to help streamline the border crossing procedures by aiding CPB so they could "right-size" their border staffing at certain land ports of entry when making out schedules.
It was in 2023 when the Biden administration decided to expand the app's scope to try to allow it to be used as the primary method for migrants without entry documents to pre-notify certain ports of entry that they'd be showing up and allowing them to pre-fill out certain information for the asylum application process.
As someone who works in IT/Software, the Biden administration made the mistake that I see account execs and project managers make with their "How can we do this the fastest? Is it done yet? How about now?" mentality.
"We already have this other app that performs some of the same functions, it'll be quicker and cheaper if we can shoehorn this other stuff in with it rather than designing something new"
...it really should've been a whole new system.
To his credit, Senator Ed Markey called out the usage of the app for that purpose for a couple of reasons.
1) The technical limitations (it was buggy, it lacked the privacy, validation, and authentication mechanisms that should go hand-in-hand when we're talking about sensitive info about actual people vs. what it was originally intended to be used for, which was cargo and freight inspection logistics)
You need to have some more robust validating and authenticating when we're actually talking about letting undocumented people in vs. what would be needed for a commercial trucking company notify CPB that "hey, a driver will be getting to the Peace Bridge next Tuesday around 2:30 with a truckload of potato chips and cookies"
2) Given that it's a smart phone application, it actually presents a fairness issue by being set at the "primary method of asylum application". Whereby the only people who can use it like an "asylum fast-pass" are the seekers who can afford a smart phone...which obviously doesn't apply to everyone.
In a nutshell, if the app had "undocumented migrant application notification" shoehorned in, and was set up to email people to notify them if their application was rejected and that they needed to leave, there's not much the current administration can do to account for the fact that someone back in 2023 looked up someone else's email address online and put that in the "send notifications about my case to:" box.