Hi,
This may not sound like much, but it's really starting to get on top of me. I work night shifts at a casino, I've been there for three years now. I've been assaulted three times by customers.
1st time: a customer wanted a kiss from me when I was on a break smoking, he grabbed both my arms hard and tried to pull me close. When I refused he tried to pull the back of my head towards his. When he didn't get anywhere he threw me behind him with force, like a piece of trash.
I did get the police involved and he's banned now. This first instance lead to me being on anti-depressants.
2nd time: I was arriving at work to start my shift at 9:30pm in a taxi. My front passanger door was opened and I was pinned down to the seat by one of the customers. He tries to kiss me. He's a very well built man but I managed to push him away/resist him for long enough to not bother before he left me alone. The driver did nothing to help me, I reported it to the night manager and he's had a warning (I felt guilty if he had to be banned and requested him not to be).
3rd time: It happened on last nights shift funny enough. I was outside smoking on a break when a customer came to my side and tried to kiss me on the cheek. I shuddered away from him and he made all kinds of excuses. We have it on CCTV and I have a witness and he's now been banned.
My point is, am I doing something wrong? I always feel guilty and confused after something like this happens and I'm starting to get hardened to/by it. Each time I've still worked through my shift as it can be a good distraction.
I'm a friendly and outgoing person, I love the customer service aspect of my job, the banter, etc. The other staff say I'm too friendly and it's been taken the wrong way but it's not my fault. I don't flirt with them. What am I doing wrong? I've had guys touch me up and stroke my stomach while I'm outside work smoking (customers and staff share the smoking area). Is it something I'm actually doing? Do I stop talking and being friendly? But that's who I am. I don't lead anyone on. I'm fed up of this happening, I'm the only one it happens to at work but I'm not the only one who's friendly and smokes!
Please help, or some advice, I'm so confused and I don't know what to do to prevent it but it's playing on my mind and making my depression worse. I'm worried that I'm a bad person and don't even realise it. I love my job and I enjoy smoking, and I don't want to quit either.
Thank you all for listening.
This may not sound like much, but it's really starting to get on top of me. I work night shifts at a casino, I've been there for three years now. I've been assaulted three times by customers.
1st time: a customer wanted a kiss from me when I was on a break smoking, he grabbed both my arms hard and tried to pull me close. When I refused he tried to pull the back of my head towards his. When he didn't get anywhere he threw me behind him with force, like a piece of trash.
I did get the police involved and he's banned now. This first instance lead to me being on anti-depressants.
2nd time: I was arriving at work to start my shift at 9:30pm in a taxi. My front passanger door was opened and I was pinned down to the seat by one of the customers. He tries to kiss me. He's a very well built man but I managed to push him away/resist him for long enough to not bother before he left me alone. The driver did nothing to help me, I reported it to the night manager and he's had a warning (I felt guilty if he had to be banned and requested him not to be).
3rd time: It happened on last nights shift funny enough. I was outside smoking on a break when a customer came to my side and tried to kiss me on the cheek. I shuddered away from him and he made all kinds of excuses. We have it on CCTV and I have a witness and he's now been banned.
My point is, am I doing something wrong? I always feel guilty and confused after something like this happens and I'm starting to get hardened to/by it. Each time I've still worked through my shift as it can be a good distraction.
I'm a friendly and outgoing person, I love the customer service aspect of my job, the banter, etc. The other staff say I'm too friendly and it's been taken the wrong way but it's not my fault. I don't flirt with them. What am I doing wrong? I've had guys touch me up and stroke my stomach while I'm outside work smoking (customers and staff share the smoking area). Is it something I'm actually doing? Do I stop talking and being friendly? But that's who I am. I don't lead anyone on. I'm fed up of this happening, I'm the only one it happens to at work but I'm not the only one who's friendly and smokes!
Please help, or some advice, I'm so confused and I don't know what to do to prevent it but it's playing on my mind and making my depression worse. I'm worried that I'm a bad person and don't even realise it. I love my job and I enjoy smoking, and I don't want to quit either.
Thank you all for listening.
Hopefully you can find a good job, either way, never be alone!!!
