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Reports Protocol Revision Semi-Private

Bombila

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I think this is a good step in the right direction. I'd prefer reports fully open, as I think it serves as a learning tool for the majority of users, but this is at least a compromise. Good to know compromises can be made.

This line: "However, the report thread will remain private, and should not be divulged to other than the RT, in accordance with the site wide rules."

First, the use of initials and acronyms in announcements is confusing to new members and some old members - who or what is the 'RT'? Wait - Report Team?

I have to ask why the report thread must not be divulged to anyone else? Some people may want to ask advice of others who have had experience. Or they may wish to discuss the deliberations with someone. Why not? If, for example, their post is deleted but they are not infracted because their fault was found to be less serious, they might wish to let other members know that.

This leads to another concern. When reports were wide open, other members could assist a reported member in their defense. If the reportee is alone on the report thread, s/he may have difficulty defending for various reasons; youth, English as second language, not very literate, timid, etc. Perhaps it should be possible for a reportee to request another non staff member to be an assistant or advocate for them on the report thread.

Note: for some reason this announcement is not visible to me in the Announcements forum - perhaps it's just a bug on my end, but it's a puzzle.
 
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The Princess Bride

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The RT actually stands for the Reconciliation Team.

This is my interpretation of their roles, but to my knowledge they will be available for instances where there is a conflict between member and staff in a report, or if something is unresolvable between staff and a member, in addition to hearing/working appeals.
 
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sk8Joyful

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Quote:
Originally Posted by mnphysicist

Revised report protocol

Reports will be semi-private, once we get the software re-coded.

Members will still receive a PM notifying them that their post was reported.
Members will still be able to see the report graphic under their reported post.


The reported member will be allowed to read and respond in the report thread.


Hi
Two questions ~
1. Does this mean that only the reported Member sees the report graphic ?

2. How soon ? is the reported Member allowed to read and respond in the report thread.

Thank you!
bump
 
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intricatic

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Hi
Two questions ~
1. Does this mean that only the reported Member sees the report graphic ?

2. How soon ? is the reported Member allowed to read and respond in the report thread.

Thank you!


I'm just spit-balling here for the second part, but I'd imagine it's an automated system - as soon as it's reported you'd be able to post in / read the report. Unless you mean in terms of specific policy, in which case, apologies for the misconception.
 
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synger

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I, for one, am VERY pleased with this development. It shows that the updated wiki/discussion process may actually work. We had a long discussion on this topic, and the option presented here was the one that had overwhelming support by those who participated in the discussion.
 
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E-beth

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My problem is also with the phrase "harassing staff."

It is too vague, IMO. Some staff will feel harassed if the reportee is confused about what is wrong with his/her post and continually tries to assert his or her opinion. Other mods think it is harrassment when a poster says stuff which makes the staff member look or feel foolish. Some members feel harrassed when mods continue to poke at them about a post or opinion which is a sore spot for them. Yet if they respond to it, they could be slapped for harrassment.

Harrassment is really in the eye of the beholder. I think instead of saying "harassment" with get you banned, maybe "rudely arguing" or "refusal to compromise" should be used.

I also wonder if the RC couldn't step in to handle disputes before a harrassment ban was given, just in case the report has frustrated the member to the point they lose it.
 
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Lindon Tinuviel

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Harrassment is really in the eye of the beholder. I think instead of saying "harassment" with get you banned, maybe "rudely arguing" or "refusal to compromise" should be used.

I think that the most current idea on "harassment" is that even rudely arguing or refusing to compromise won't fall under the umbrella... at least, not unless a pattern develops.
 
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Glass*Soul

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In addition, harassment of staff in report threads, pm's or in the open forums is prohibited. The first violation will result in a 1 month ban, although no points will be given. Further harassment will result in infractions being issued.


Well, this is somewhat encouraging.

I have two questions:

1.) I would like to join in the chorus asking for clarification of harrassment. It's good to know that a few posts over a few days would not be considered harrassment, but how many is too many? Or is it actually the content of the posts not the number of posts that counts?

For instance, I can easily see a discussion rapidly developing in which both sides are struggling in good faith to understand each other, so that a dozen or more posts by the reported member accumulate in short order, but none of them being out of line. I'm sure the non-harrassment rule is not at all meant to stiffle that sort of exchange.

2.) May we have a time table as to how long a member will have to respond before the moderators go ahead and close a report in their absence? For instance, if I were to be reported tonight after I log off, might I arrive back on Monday to find that my report was closed in my absence, or would I be given a few days to respond?

Thanks to everyone who promoted the opening of reports to the reported member.
 
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