Help; Virus Problem! (I Think)

[Memory's Flame]

I just flew in last night to visit my family; and the first thing my mother bombarded me with is a computer problem...that I can not fix

I think my sister may have downloaded a Virus; and I figured before I pay the $45 that microsoft wants to charge me I would ask my fellow Christians for any advice!

Everytime you attemp to boot the system; it tries to re-register for Windows 98(her server version) and asks for the "Product Key"

Does anyone have any ideas how this problem can be fixed? Without paying the $45 for Microsofts help line (Since they seem to think that 98 is too old to have support for!)

Also; my mother bought her operating system through Compaq (One of their package deals) So just reinstalling one program is not an option; but she doesn't want to lose all of her programs and information that is on the system!

Help; Please!!

 

[doofus125]

I just flew in last night to visit my family; and the first thing my mother bombarded me with is a computer problem...that I can not fix

I think my sister may have downloaded a Virus; and I figured before I pay the $45 that microsoft wants to charge me I would ask my fellow Christians for any advice!

Everytime you attemp to boot the system; it tries to re-register for Windows 98(her server version) and asks for the "Product Key"

Does anyone have any ideas how this problem can be fixed? Without paying the $45 for Microsofts help line (Since they seem to think that 98 is too old to have support for!)

Also; my mother bought her operating system through Compaq (One of their package deals) So just reinstalling one program is not an option; but she doesn't want to lose all of her programs and information that is on the system!

Help; Please!!

I don't believe that Microsoft has a Server version of windows 98.......sounds like your registry is messed up, try this command from the C prompt (F8 when computer boots, then Shift F5 to go to command prompt)....

scanreg /restore

 

[Inspired]

You can run SQL2000 server on 98, and a couple of others.



http://www.microsoft.com/technet/tr...net/prodtechnol/win98/reskit/part5/wrkc27.asp

This is helpful in troubleshooting.

 

[doofus125]

I just flew in last night to visit my family; and the first thing my mother bombarded me with is a computer problem...that I can not fix

I think my sister may have downloaded a Virus; and I figured before I pay the $45 that microsoft wants to charge me I would ask my fellow Christians for any advice!

Everytime you attemp to boot the system; it tries to re-register for Windows 98(her server version) and asks for the "Product Key"

Does anyone have any ideas how this problem can be fixed? Without paying the $45 for Microsofts help line (Since they seem to think that 98 is too old to have support for!)

Also; my mother bought her operating system through Compaq (One of their package deals) So just reinstalling one program is not an option; but she doesn't want to lose all of her programs and information that is on the system!

Help; Please!!

BTW, don't pay MS any more money, lol.....It would be less hassle to backup the files and wipe out and do a clean install.....

 

[Jet Black]

are zou sure that it isn't NT or XP that you are running? Either way if you have something that is asking for a product key, you should find it on the authentication certificate on the manual.

 

[Aurora]

i have a spyware on my compuer

 

[Jet Black]

most people's do, this should get rid of any:

http://www.webroot.com/wb/products/spysweeper/index.php

it will however stop some programs like Kazaa from running, but it gets rid of all those nasties that appear from nowhere

 

[smurfy2day]

i have a spyware on my compuer

You need a great virus remover, a firewall, and to be very very careful who you open email from!

 

[Ken]

Aurora.... you can also get a pretty nice free spyware remover at http://www.safer-networking.org/
its called "Spybot".... another free one is Adaware at
http://www.lavasoftusa.com/software/adaware/ there are several versions, if you choose this one make sure you are getting the free one and not the "professional"...

 

[Morrog]

This applies to viruses, worms, trojans, spyware, adware, and anything nasty:

Start->Run
type "msconfig"
Ok

Goto Startup Tab:
search the list of items for "nasties" such as the ones shown above, you should be able to notice the weird stuff. If not, crack open a browser and search for the item in question, if it is bad, some results will come up about it being bad...or good!

This isn't a cure all, but it's close. Adware/Spyware can hide in IE settings, but most viruses and worms hide out in here...

OH and check that "startup" folder Stupid programs hide there.