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Discussion and Debate
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American Politics
Democrat Sheila Jackson Lee gets first-class seat on United ... after passenger bumped to economy
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<blockquote data-quote="Maren" data-source="post: 72187904" data-attributes="member: 203932"><p>You've never accidentally miss pressed on a nag screen, or not fully understood the consequences of hitting "Yes" on a nag screen? In fact, nag screens are often viewed as just that -- nagging -- so people often don't pay much attention to them, just see them as an annoyance and quickly press through them -- they know where they want to go and don't want the annoyance. My career has largely been in IT so I've seen it -- I've even done it myself. Not to mention, as someone else mentioned, a common response by users -- just after hitting "yes" to a nag screen only to realize they didn't want that -- is to deny they did it. People, as I'm sure you know (and we see daily here), people don't like to admit they made mistakes.</p><p></p><p>As for no refund, that isn't a surprise. Even if she cancelled out that leg of a flight, the fact remains she still had a return flight (and I'm assuming flights) that were not cancelled. The expectation would be that she would create a new reservation for that leg -- that she was looking at other possibilities to minimize or remove the delay. It's also possible (and with airlines even likely) she had non-refundable tickets that she paid for (before using miles to upgrade), meaning even if she actually cancelled the leg, and even return flights, there would be no refund. Even if she would be owed a refund, it likely wouldn't be paid until all flights on the ticket were completed (or cancelled).</p></blockquote><p></p>
[QUOTE="Maren, post: 72187904, member: 203932"] You've never accidentally miss pressed on a nag screen, or not fully understood the consequences of hitting "Yes" on a nag screen? In fact, nag screens are often viewed as just that -- nagging -- so people often don't pay much attention to them, just see them as an annoyance and quickly press through them -- they know where they want to go and don't want the annoyance. My career has largely been in IT so I've seen it -- I've even done it myself. Not to mention, as someone else mentioned, a common response by users -- just after hitting "yes" to a nag screen only to realize they didn't want that -- is to deny they did it. People, as I'm sure you know (and we see daily here), people don't like to admit they made mistakes. As for no refund, that isn't a surprise. Even if she cancelled out that leg of a flight, the fact remains she still had a return flight (and I'm assuming flights) that were not cancelled. The expectation would be that she would create a new reservation for that leg -- that she was looking at other possibilities to minimize or remove the delay. It's also possible (and with airlines even likely) she had non-refundable tickets that she paid for (before using miles to upgrade), meaning even if she actually cancelled the leg, and even return flights, there would be no refund. Even if she would be owed a refund, it likely wouldn't be paid until all flights on the ticket were completed (or cancelled). [/QUOTE]
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Democrat Sheila Jackson Lee gets first-class seat on United ... after passenger bumped to economy
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