As the computer crashes. . .

[Susan]

Do you know why a PC would reboot when you open WordPerfect 10 from a desktop shortcut? Then, why it would hopelessly lose the shortcut to it, to the point where you had to delete that one and make a NEW shortcut when you got back into it? And why WP10 (OEM edition bought) freezes with a hung app error one out of every five times I open it?

I bought a refurbished computer back in February to use for my writing work (a Compaq Presario 6000 which I don't have online yet because I don't have a phone connection in my room where it is) and I've had this problem with it for the last two months. At first I fixed it by fixing some ActiveX controls with Norton WinDoctor, but now WinDoctor lists no problems despite this OBVIOUS problem, so therefore I can't fix it that way-and I'm sick of these crashes.

My sister and I have tried everything-uninstalling and reinstalling WordPerfect 10, defragging the drives, running Error Detection, WinDoctor, System Doctor, and almost anything else.

I've made a post similar to this yesterday at another board, so that's why it's copy-pasted: I wanted to save time rather than rewrite the whole thing.

 

[icthus]

Hi Susan

You can download the free Service Pack 3 from the Corel website which promises to "fix" most problems in the WordPerfect Office package. You can go here for that

http://www.corel.com/servlet/Satellite?pagename=Corel/Downloads/Details&id=1042152818654

However, it is a huge 83mb in size!

Hope this helps you!

Regards

Icthus

 

[jko]

If this is the only time your PC crashes then I would say it's the program. Is this the only time it crashes?

 

[Susan]

Yeah.