It sounds like a cultural difference between the UK and the USA. I've had it the other way around.
Being English and loving Jesus throughout my childhood I was deeply distressed, at age 15, when I heard an American evangelist tell us that if we died that night we would go to hell. He also offered an altar call, which I had never heard of and had not seen in the Bible. I wrongly thought that even good things were sin and it made my life miserable, but didn't save me. That happened five years later with an older Christian lady (I'm female) who asked me if I had done anything wrong and when the Holy Spirit brought something to mind, and I accepted that Jesus had died for it, I was born again and the Bible became more alive to me. In fairness though I do have a friend who likes altar calls as it helped him when hearing the gospel.
I think we British are more impressed by
good works than hellfire preaching. Churches tend to preach the whole Bible, as it is the Word of God to us, and many will evangelise through service to the community and building friendships. At times they will run courses for enquires or new believers. I think this fits with Jesus's ministry to people and His many parables about the Kingdim of Heaven. Yes, there are warnings about hell, but it feels that the history of the Lord's goodness to the human race and Jesus's love and compassion can be overlooked with too much emphasis on hell. Of course we do need to be certain that people understand that they need to accept Jesus as their Saviour in order to receive Eternal Life.
To me it seems like your meeting went well. We are not used to confrontation. which may account for their nervousness, but I'm think most leaders would prefer people to air their anxieties rather than just leave the Church.