Ok, good call. Let's get back on track.
It is difficult to say that God loves someone and also will allow/cause them to be tormented forever and also created them knowing that this would be the case in advance.
Those who believe in the now-classic view of hell will say that God is not just love, but is also just and holy.
Then the question becomes 'what is 'just' about creating someone (many someones)
knowing that they will end up in hell for eternity?
Now one may launch into a treatise on the importance of 'free will' or one can just shrug and say, "God's will be done", but those who desire to chase down these answers land all over the theological spectrum. Some to Annihilationism, some to Universalism, some to a limit on God's foreknowledge, etc.
Praise God that we are not saved by how much we know.