I need to confront someone, and I am going to do it very soon. However, I am a bit unsure of how to proceed. My prayers to God are answered saying I need to solve this issue as soon as possible before it escalates into something more serious, but I still don't know where to start.
I am a team leader (or assistant manager) where I work and a major part of my responsibilities involves induction and training of new people.
I need to say that the overall company culture is very informal and moreover, my specific team is like a small school class. We all know each other very well and are good friends both at work and, when time allows, also outside work.
I have rarely seen or heard about this in a corporate working environment and until now we all refer to each other as "friends" and not "colleagues"!
(A major reason for this might be that apart from one senior colleague and myself, most new people joined within very short time of each other, and since I trained them, we take our lunch break together every day.)
Our newest hire (I'll call her Samantha) is one of the friendliest people I have ever met and with whom I share most things, including little things like personal background, hobbies, interests, etc. - meaning lots to talk about informally!
However, following some heavy change in our targets ordered by our directors (which put lots of stress on us), Samantha became more reserved and most of the time she was nagging and grumbling about work.
And for SOME reason I am still unsure of, I started noticing her making some unfriendly remarks and behaviors specifically against me. She would never say anything directly but just suddenly did things that seemed to to let me down or discriminate me. Those are the few times when the hidden feelings come to the surface.
Example (at lunch):
Samantha was talking to us about a recent film she saw. It was taking place on a somewhat famous building which I remembered to have some special feature...
So I asked:"Wasn't that the building with a cone-shaped roof?"
James (the know-it-all guy):"No, Bridge, there isn't such a roof on that building."
Me:"Alright, I'll check later on the internet..."
James:"No man, you don't! I am 100% sure!"
Out of nowhere, a "geek-debate" had started over some insignificant fact. James' tone got somewhat stern, and Samantha intervened.
Samantha:"Yes Bridge, there is no cone-shaped roof on that building."
Me:"Alright, alright, I'll check later..."
James:"Damn! Why does Bridge always have to double-check on the internet!"
Samantha:"Bridge, Bridge, listen up seriously, I saw that film and didn't see ANY cone-shaped roof anywhere, ok?!"
It felt like she wanted to calm the debate and stop James from getting more angry, but she spoke in a really condescending tone towards me and seemed to take it out on me personally.
Then I asked another colleague to take his smartphone and Google the name of the building. The Wikipedia article clearly stated that it had a cone-shaped roof. And the picture showed it...
Samantha (still with condescending tone):"Can you even call that cone-shaped?! It doesn't look like a cone at all. Anyway WHO CARES, okay?! Let's talk about something else now, ok?!".
But she soon left the table and returned to work. When I tried to talk to her she shrugged me off ("I don't want to talk about any damn building now, ok?!!"), and was silent for the rest of the day..
My point with the example above was not about who was right (it was just another random geek-debate...), but the fact that she took it out on me. I kinda have the feeling that if James had said the same thing, she would have not spoken to him with the same tone.
I must underline the fact that I am a VERY kind and humble person (even in the discussion above), and as far as I can remember nobody ever spoke to me with such a condescending tone, in my whole life.
So here are some possible reasons I can think of:
1. Most obvious: she is increasingly stressed at work and takes it out on me because I am the one communicating all the new targets, and yet I always manage to keep a calm and happy face.
2. She likes me as a friend but doesn't like the fact that I "know so much" despite being much younger than everyone.
This would explain the tone with which she defended James in the above geek-debate.
Professionally, she and James are at the same level although James has more time than me within the company. Age-wise, I am in my mid 20s and everyone else in my team are in their 30s. I am not their boss, but help them organize and monitor their work, and communicate new directions/instructions from my boss to them.
Whatever the reason, my prayers are answered saying that I have to tackle the root of the issue or I will keep getting such negativity from her - I know that she is normally very friendly with me, until something happened or changed.
Unless I know what's truly going on, this can grow into something worse.
(BTW, despite the geek-debate, with James I never had any problem at all and the very same day we went out to do sports together.)
All help and advice appreciated.
I am a team leader (or assistant manager) where I work and a major part of my responsibilities involves induction and training of new people.
I need to say that the overall company culture is very informal and moreover, my specific team is like a small school class. We all know each other very well and are good friends both at work and, when time allows, also outside work.
I have rarely seen or heard about this in a corporate working environment and until now we all refer to each other as "friends" and not "colleagues"!
(A major reason for this might be that apart from one senior colleague and myself, most new people joined within very short time of each other, and since I trained them, we take our lunch break together every day.)
Our newest hire (I'll call her Samantha) is one of the friendliest people I have ever met and with whom I share most things, including little things like personal background, hobbies, interests, etc. - meaning lots to talk about informally!
However, following some heavy change in our targets ordered by our directors (which put lots of stress on us), Samantha became more reserved and most of the time she was nagging and grumbling about work.
And for SOME reason I am still unsure of, I started noticing her making some unfriendly remarks and behaviors specifically against me. She would never say anything directly but just suddenly did things that seemed to to let me down or discriminate me. Those are the few times when the hidden feelings come to the surface.
Example (at lunch):
Samantha was talking to us about a recent film she saw. It was taking place on a somewhat famous building which I remembered to have some special feature...
So I asked:"Wasn't that the building with a cone-shaped roof?"
James (the know-it-all guy):"No, Bridge, there isn't such a roof on that building."
Me:"Alright, I'll check later on the internet..."
James:"No man, you don't! I am 100% sure!"
Out of nowhere, a "geek-debate" had started over some insignificant fact. James' tone got somewhat stern, and Samantha intervened.
Samantha:"Yes Bridge, there is no cone-shaped roof on that building."
Me:"Alright, alright, I'll check later..."
James:"Damn! Why does Bridge always have to double-check on the internet!"
Samantha:"Bridge, Bridge, listen up seriously, I saw that film and didn't see ANY cone-shaped roof anywhere, ok?!"
It felt like she wanted to calm the debate and stop James from getting more angry, but she spoke in a really condescending tone towards me and seemed to take it out on me personally.
Then I asked another colleague to take his smartphone and Google the name of the building. The Wikipedia article clearly stated that it had a cone-shaped roof. And the picture showed it...
Samantha (still with condescending tone):"Can you even call that cone-shaped?! It doesn't look like a cone at all. Anyway WHO CARES, okay?! Let's talk about something else now, ok?!".
But she soon left the table and returned to work. When I tried to talk to her she shrugged me off ("I don't want to talk about any damn building now, ok?!!"), and was silent for the rest of the day..
My point with the example above was not about who was right (it was just another random geek-debate...), but the fact that she took it out on me. I kinda have the feeling that if James had said the same thing, she would have not spoken to him with the same tone.
I must underline the fact that I am a VERY kind and humble person (even in the discussion above), and as far as I can remember nobody ever spoke to me with such a condescending tone, in my whole life.
So here are some possible reasons I can think of:
1. Most obvious: she is increasingly stressed at work and takes it out on me because I am the one communicating all the new targets, and yet I always manage to keep a calm and happy face.
2. She likes me as a friend but doesn't like the fact that I "know so much" despite being much younger than everyone.
This would explain the tone with which she defended James in the above geek-debate.
Professionally, she and James are at the same level although James has more time than me within the company. Age-wise, I am in my mid 20s and everyone else in my team are in their 30s. I am not their boss, but help them organize and monitor their work, and communicate new directions/instructions from my boss to them.
Whatever the reason, my prayers are answered saying that I have to tackle the root of the issue or I will keep getting such negativity from her - I know that she is normally very friendly with me, until something happened or changed.
Unless I know what's truly going on, this can grow into something worse.
(BTW, despite the geek-debate, with James I never had any problem at all and the very same day we went out to do sports together.)
All help and advice appreciated.