This is generally true. This is because most people do not have much real compassion, not much caring for others. I didn't really like that video much either, nor did I like his appearance on a round table type show with Eve Ensler with other coaches and men who were talking about the necessity of change in men. When a female journalist asked how women could contribute to beneficial social change for men, none of them wee comfortable with talking about that. There was a general attitude that women were doing what they had to do, but men needed to work on their own change to be better people.
There is another side to what boys and men are told--often by mothers--which is that they ought to be kind and people will appreciate it. But the truth is that people only appreciate it when it benefits them in a way that they want. Otherwise, it takes people who are good to be truly appreciative. So of course this speech is full of good sounding words but it leaves out the fact that women treat men badly--just as men treat women badly. What women do tends to be more subtle on average, and so it is less visibly traumatic, less physical for the most part. But it nevertheless happens. It is also true that women have expectations from men just as men have expectations from women, and these are not always fair or kind or honest.
What Christ calls men to do is not so much to be sensitive as it is to be compassionate, honest with ourselves and capable of looking at the world honestly while acting like Christ in response to it. That is something I can get behind--the TED talk not so much.