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Leisure and Society
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Business, Administration & Management
The Decline of Teenagers in the Fast-Food Workforce
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<blockquote data-quote="Rajni" data-source="post: 72636038" data-attributes="member: 208992"><p>I have to confess I've never had an issue with responses</p><p>such as "No problem" or "Have a good one". I say those</p><p>fairly regularly myself, and people seem to appreciate it.</p><p>There are far worse things that could be said to a customer,</p><p>and, in some cases, that customer would've had it coming</p><p>to them, too.</p><p></p><p>I also find that a key factor in inspiring good customer</p><p>service is, you know, being a <em>good customer</em>. Why this</p><p>seems to be such a challenge for some, I have no</p><p>idea.</p><p></p><p>And here's the kicker: The younger my customers are,</p><p>the more polite and gracious they tend to be. That's right. </p><p>The "kids-these-days" are the ones who behave decently, and</p><p>those "old-enough-to-know-better-harumph!" are the ones</p><p>who act like they were raised behind the bars of a zoo-</p><p>cage. No manners whatsoever. Go figure.</p></blockquote><p></p>
[QUOTE="Rajni, post: 72636038, member: 208992"] I have to confess I've never had an issue with responses such as "No problem" or "Have a good one". I say those fairly regularly myself, and people seem to appreciate it. There are far worse things that could be said to a customer, and, in some cases, that customer would've had it coming to them, too. I also find that a key factor in inspiring good customer service is, you know, being a [I]good customer[/I]. Why this seems to be such a challenge for some, I have no idea. And here's the kicker: The younger my customers are, the more polite and gracious they tend to be. That's right. The "kids-these-days" are the ones who behave decently, and those "old-enough-to-know-better-harumph!" are the ones who act like they were raised behind the bars of a zoo- cage. No manners whatsoever. Go figure. [/QUOTE]
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