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<blockquote data-quote="pdudgeon" data-source="post: 71168845" data-attributes="member: 120014"><p>I understand that.</p><p> What I was thinking of was an ombudsman to run interference for the repairs/rules violations part of Cf, so that the technical staff and the mods could dedicate their time to fixing things instead of having to jog back and forth between fixing and interfacing with the members.</p><p></p><p>That way we would have one dedicated person giving out the information and finding answers instead of pulling the mods or teckies away from their regular jobs to also do that, or alternately having to page an Admin away from their job for an answer.</p><p></p><p>Hopefully the result of having an Ombudsman dedicated to this one task of providing answers/info would be quicker response times all around,</p><p>more efficient use of staff time,</p><p> shorter hours expended by staff, </p><p> more reports finished quickly as a result of that uninterrupted time,</p><p>and improved communication between staff and members.</p><p></p><p>worth a try?</p></blockquote><p></p>
[QUOTE="pdudgeon, post: 71168845, member: 120014"] I understand that. What I was thinking of was an ombudsman to run interference for the repairs/rules violations part of Cf, so that the technical staff and the mods could dedicate their time to fixing things instead of having to jog back and forth between fixing and interfacing with the members. That way we would have one dedicated person giving out the information and finding answers instead of pulling the mods or teckies away from their regular jobs to also do that, or alternately having to page an Admin away from their job for an answer. Hopefully the result of having an Ombudsman dedicated to this one task of providing answers/info would be quicker response times all around, more efficient use of staff time, shorter hours expended by staff, more reports finished quickly as a result of that uninterrupted time, and improved communication between staff and members. worth a try? [/QUOTE]
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