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Suit: Starbucks 'Extra Hot' Tea Scalded Woman, Killed Dog
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<blockquote data-quote="ThatRobGuy" data-source="post: 71766787" data-attributes="member: 123415"><p>You can try to laugh it off all you'd like, just be aware that the evidence and facts are in contrast to your own opinion on the matter.</p><p></p><ul> <li data-xf-list-type="ul">McDonald’s operations manual required the franchisee to hold its coffee at 180 to 190 degrees Fahrenheit.</li> <li data-xf-list-type="ul">Coffee at that temperature, if spilled, causes third-degree burns in three to seven seconds.</li> <li data-xf-list-type="ul">The chairman of the department of mechanical engineering and biomechanical engineering at the University of Texas testified that this risk of harm is unacceptable, as did a widely recognized expert on burns, the editor-in-chief of the Journal of Burn Care and Rehabilitation, the leading scholarly publication in the specialty.</li> <li data-xf-list-type="ul">McDonald’s admitted it had known about the risk of serious burns from its scalding hot coffee for more than 10 years. The risk had repeatedly been brought to its attention through numerous other claims and suits.</li> <li data-xf-list-type="ul">At least one juror later told the Wall Street Journal she thought the company wasn’t taking the injuries seriously. To the corporate restaurant giant those 700 injury cases caused by hot coffee seemed relatively rare compared to the millions of cups of coffee served. But, the juror noted, “there was a person behind every number and I don’t think the corporation was attaching enough importance to that.”</li> <li data-xf-list-type="ul">McDonald’s quality assurance manager testified that McDonald’s coffee, at the temperature at which it was poured into Styrofoam cups, was not fit for consumption because it would burn the mouth and throat.</li> <li data-xf-list-type="ul">McDonald’s admitted at trial that consumers were unaware of the extent of the risk of serious burns from spilled coffee served at McDonald’s then-required temperature.</li> <li data-xf-list-type="ul">McDonald’s admitted it did not warn customers of the nature and extent of this risk and could offer no explanation as to why it did not.</li> <li data-xf-list-type="ul">Mrs. Liebeck offered to settle the case for $20,000 to cover her medical expenses and lost income. But McDonald’s never offered more than $800, so the case went to trial.</li> </ul></blockquote><p></p>
[QUOTE="ThatRobGuy, post: 71766787, member: 123415"] You can try to laugh it off all you'd like, just be aware that the evidence and facts are in contrast to your own opinion on the matter. [LIST] [*]McDonald’s operations manual required the franchisee to hold its coffee at 180 to 190 degrees Fahrenheit. [*]Coffee at that temperature, if spilled, causes third-degree burns in three to seven seconds. [*]The chairman of the department of mechanical engineering and biomechanical engineering at the University of Texas testified that this risk of harm is unacceptable, as did a widely recognized expert on burns, the editor-in-chief of the Journal of Burn Care and Rehabilitation, the leading scholarly publication in the specialty. [*]McDonald’s admitted it had known about the risk of serious burns from its scalding hot coffee for more than 10 years. The risk had repeatedly been brought to its attention through numerous other claims and suits. [*]At least one juror later told the Wall Street Journal she thought the company wasn’t taking the injuries seriously. To the corporate restaurant giant those 700 injury cases caused by hot coffee seemed relatively rare compared to the millions of cups of coffee served. But, the juror noted, “there was a person behind every number and I don’t think the corporation was attaching enough importance to that.” [*]McDonald’s quality assurance manager testified that McDonald’s coffee, at the temperature at which it was poured into Styrofoam cups, was not fit for consumption because it would burn the mouth and throat. [*]McDonald’s admitted at trial that consumers were unaware of the extent of the risk of serious burns from spilled coffee served at McDonald’s then-required temperature. [*]McDonald’s admitted it did not warn customers of the nature and extent of this risk and could offer no explanation as to why it did not. [*]Mrs. Liebeck offered to settle the case for $20,000 to cover her medical expenses and lost income. But McDonald’s never offered more than $800, so the case went to trial. [/LIST] [/QUOTE]
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Suit: Starbucks 'Extra Hot' Tea Scalded Woman, Killed Dog
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