Registered Users Name, Password, Etc. Gone?

DarylFawcett · May 12, 2008

I noticed an old user register again, therefore, I asked him by PM why he registered the 2nd time with a very similar username and received the following reply by PM:

No, I have never used any other user name since I have been on CF. The problem came after the upgrade on the software. When I tried to log back on, it didn't open up for me on the home page. Instead it showed me a page requiring that I register again. I tried to use my password and it wouldn't work. So I went ahead and registered. Is there anything we can do to fix this?

Could this mean that there are now a great number of CF members who can no longer log on?

Also, as he asked in the PM, is there anything we can do to fix this?

nexialys · May 12, 2008

When the system requires you to register, you ALSO have a link to retrieve your lost password... usually this is one problem... people think they remember their password but never ask to have them retrieved if they fail login-in...

SirAdrian · Jun 9, 2008

If this is still an issue, please let me know.

Registered Users Name, Password, Etc. Gone?

DarylFawcett

Ticket Support Manager

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nexialys

Grumpy Engy!

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SirAdrian

Senior Member

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Registered Users Name, Password, Etc. Gone?

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