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Making Efficient Customer Service Job #1, IRS to close more than 110 offices with taxpayer assistance centers

essentialsaltes

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The Trump administration plans to shutter more than 110 IRS offices that have taxpayer assistance centers as the White House’s efficiency zeal carves deeper into the tax agency.

The plan, outlined in a Tuesday letter from the U.S. General Services Administration that was obtained by The Washington Post, comes in the midst of the federal tax filing season that ends April 15, and as the administration is working to reduce agencies’ headcount and scale back the footprint of the federal government. Last week, the IRS started laying off approximately 7,000 probationary employees.

The IRS in recent years opened more assistance centers as part of a push to improve customer service using additional funding made available through the 2022 Inflation Reduction Act. More than 50 assistance centers were opened or reopened between the passage of the act and mid-January 2024, bringing the total to more than 360 nationwide, the agency has said.

Those centers can be crucial for people facing complicated tax problems or dealing with identity theft, said Nina Olson, the IRS’s former national taxpayer advocate.

Well, with the clean-cut kids of DOGE in charge of our personal financial and SS data, what are the odds of identity theft?
 

Pommer

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Shaking My Head, or something of the sort.
Yeah, no I got that!
But “SMH” about “what?”

It’s a good thing, on a debate forum, to express a real and hopefully entertaining, incite-ful insightful critique of what is actually causing this cranial-ossilation.
 
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RileyG

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Laodicean60

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Trump said he wanted to eliminate federal taxes (unlikely); maybe this is why.
Those centers can be crucial for people facing complicated tax problems or dealing with identity theft, said Nina Olson, the IRS’s former national taxpayer advocate.
I usually call the IRS since I don't have one of these offices in my town.
 
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