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may 13th, Site Situation, management side of things...

Discussion in 'Announcements' started by nexialys, May 13, 2008.

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  1. nexialys

    nexialys Grumpy Engy!

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    Hello everybody, sorry for the mess, we're trying to clean right now...

    In the last hours, there was a major breakdown in the database. Trying to reconstitute the pieces of data that was updating, the hard-drive that is hosting the database decided it had enough and shut down because it was full... this is why the entire site was down this morning...

    Since then, it was complicated to navigate thru the site because i had to deactivate the addons system that was giving more features to the forum... this also was fixed and the actual features remain.

    Now, the next days:

    For the end of this week, we will have to shut-down the site in various moments of the days because we will make tests and clear the database of the useless elements that are haunting the site for years... So we have to appologize right now for the troubles that may come in the next days.

    The server status... some people commented the actual situation to not be different from what it was before the CF2 upgrade, but i have to comment myself on saying that what you had in the past was related to the whole system used to run your forum... too much hacks, too much gadgets coded on the fly, and a hard-drive not happy to deal with all that work to do... so the site was always slow, always breaking down. Right now, it is different... the problems we faced since the upgrade are related to the size of the database only... too big, too fat, we have hard time moving it from one room to the other, it stuck in the door not wide enough... (i hope the image is clear here!)... so in the next days that's what we will act on... making this fat database take a diet and slim down... a lot. for that, we need time, your time, sure, but also the time for us to fix everything once and for all... John is our web-techy, he is very efficient, but need a nap from time to time, so that's why we do not work on this 24/7...

    Some words on the upgrade itself, and the loss of a lot of things on the site; basically because it was needed for the security of the site and for the complexity of the work done or to be done, we had to deactivate a lot of additions to the site, and they will be replaced or upgraded in the next days and weeks... but there again, it takes time.

    As an example, the Living Avatars... a lot of members complained about the move from "one avatar + one dollie" to "one dollie avatar"... the system is also not the best we could find because of the lack of consistancy in the image manager, but we're going to have it working perfect in no long... The dollies are not gone, they are just in a different Doll House. The change was a difficult decision to make, but for server performances and the flexibility we had, it was a no-choice avenue... Living Avatars or no more dollies... I hope you understand, this is not based on some members requests but to the life of this site... when the dollies were implemented first, they were driven by an engine created for a small community of 50 to 250 members... you are 1000 times bigger... this is complicated to run from the server side, and hard to manage from the browser side also... anyway thanks to Ravenscape and her team for all the efforts to make this cool gadget work nickel!

    Another difference is the Blessings engine
    ... everybody complaints about it, and i know it is not giving the results you had in the past. Th blessings are not calculated the same way, each time the server is shut down the system is missing some donations or subscriptions, and the bank is far from being what it is supposed to do... BUT we fixed them all in the background. The engine author John Jakubowski was kind enough to help me fixing the missing pieces, and i will put everything back before the end of the week... at least i do not have to clear 5000 entries of wrong bank credits.. :)

    btw, about lost blessings and wrong counts, we try to fix everything, so if you REALLY lost some big amount of blessings since the upgrade, just say so...(PM me!) because we actually have all the blessings in hands and in bank inside the database, so i can hit the counts and verify that you were not fooled. Some guys may have lost some transactions like gifts or donations, and the system tracked them all. but remember that the banks flaw even had you come back to what you had in the upgrade and you may have some millions of blessings lost somewhere if a friend gifted you with this... remember that there is nobody above me for the blessings... i have the biggest count, so if someone say that he had like 5 millions, sorry but it is impossible.

    Reps... Oh Reps... fixed in most parts, missing some calculations, but i'm checking all this with Rep Daddy who is devoted to make this fun thing work perfect for all...



    Permissions, Privileges... a big piece of what we have faced in troubles for the last 10 days... but this is coming to an end, we're putting the next days to fix the missing links and everybody will have their levels back with their identifications and ranks and everything you can imagine as a dedication ... the reason why it was unfinished in the last days is simple; everybody is lost in translation... the guys who coded this forum software forgot to give us a proper documentation with the new tools and features, and actually the entire staff is trying to learn the whole thing... the upgrade was like moving from a 2 rooms appartment to a 8 rooms country-house... the guys need to learn how to clean the house, how to feed the donkey too...

    The Special Features you had in the future are to be replaced or upgraded... the Blogs forum is yet to be merged with the new Blogs system, but seems that you already find some fun with the new one, you populate it a lot, i like it. The Public Groups is also a fun thing, maybe not used at its full potential right now, i'm trying to get some addons to it so you could have your own little forum inside CF.com... yeah yeah, no more need to start a forum outside, you will have your own place here! a lot more features will be added from time to time on CF.com, but we need the site to be fixed from the inside before adding anything big, because the server machine is far from liking me right now...

    Site Subscribers are not forgotten... you are acting a great addition to the site by helping financing it... We try hard to bring back your privileges, but i need the teams to help me on that, and for now, they try to understand how the new forum works, so they are not focussing on me... sorry for that, i will try to have some coffee and bring them some food so they can help me helping you! and i have some surprises for all supporters in the next weeks... (like these private forums i just talked about!)...

    Regular members, non subscribers, you are not left aside... once the site is up and running properly, you will find new additions and a better brwosing on this site as well... we had hard time fixing a real theme for the site, i hope you all like my two Sky variations (i like that new tagline, don't you?), i'll try to listen to all your grievances/suggestions/complaints in this new era...

    So this is, a little resumé of the situation. I'll try to keep you update on all the site activities until everything is fixed... and after, for sure, if you want me to stay !

    oh, btw, use the Bug Reports forum if you face a strange situation...
     
    Last edited: May 13, 2008
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  2. LeeD

    LeeD That I may know Him!

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    Good stuff....hope everyone enjoys the update!
     
  3. drstevej

    drstevej Light Attracts Bugs Staff Member Chaplain Supporter

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    Awesome. Thanks so much Nexia for giving us the scoop. Prayers for the team and it's fearless leader.

    RD
     
  4. jessesgirl

    jessesgirl Aspire to inspire before you expire

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    Thank you so much for all the information. I know the main thing the members want is to stay informed. Thank you for doing that for them/us! :wave:
     
  5. Tiffanya

    Tiffanya Senior Veteran

    +1,362
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    Thank you so much for taking the time to post and keep members updated, I am sure (I hope) they will all be grateful.

    By the way, hello Lee :wave: nice to see you posting here too :)
     
  6. Angeldove97

    Angeldove97 In the Lord, my labor is not in vain Supporter

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    Thanks Nexia!! Good luck :)
     
  7. LeeD

    LeeD That I may know Him!

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    We hope to make a lot of progress tomorrow and the rest of this week. :)
     
  8. nexialys

    nexialys Grumpy Engy!

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    Yeap, Reps were fixed, unfixed.. i looked at the 50 cap, deactivated it... i suppose that will help, if not, Rep Daddy can help me...

    for the Blessings Bug, it seems that something was modified today that i was not aware of... points are growing fast since the shutdown... will take a look, this is monstruous again.
     
  9. Tychicus2

    Tychicus2 Well-Known Member

    +47,131
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    Getting lots of Blessings while Repping :scratch:

    Ty
     
  10. drstevej

    drstevej Light Attracts Bugs Staff Member Chaplain Supporter

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    Test it out on me. LOL
     
  11. nexialys

    nexialys Grumpy Engy!

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    yeah... hopefully for you, i deactivated the "Multiply Reputation Awards by Reputation Amount" setting... it was reactivated by some strange event occuring during the dropdown this morning.. i will check the old blessings you had this morning and reevaluate your real blessings... hopefully you were not 5000 playing with the reps in the last hours.. lol
     
  12. nexialys

    nexialys Grumpy Engy!

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    actually, the way the Reps are calculated will be negotiated with Rep daddy, in your own forums, because this is not the goal of my announcement, i hope you understand.. lol

    but main thing is fixed now--- i hope
     
  13. RedTulipMom

    RedTulipMom Legend

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    testing..ill see how many
     
  14. drstevej

    drstevej Light Attracts Bugs Staff Member Chaplain Supporter

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    FTR:

    The pre software upgrade was set at:

    [1] 40 reps per day for site supporters...
    [2] rep power was calculated as follows:


    • 1 point for every 1000 posts ... PLUS
    • 1 point for every year (365 days) a member of CF ... PLUS
    • 1 point for every 1000 rep points earned
    [3] newbies start with 10 rep points.


    RD
     
  15. RedTulipMom

    RedTulipMom Legend

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    well..it seems to be fixed now
     
  16. Angel4Truth

    Angel4Truth Legend

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    I have a question about the SS - would Cf consider extending it for one month for all SS to account for about a month working on the site and loss of SS - the reason i ask is because my SS and several others were gifted - i was gifted the month of april and may - so for many of us untill the site is working properly we wont have been able to utilize it.

    Thank you so much for all your hard work
     
  17. Julina

    Julina Veteran

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    good to finally know all of this! :)
     
  18. nexialys

    nexialys Grumpy Engy!

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    I will bring this to the persons in charge, i can't take position on this right now...
     
  19. barb754

    barb754 Believer

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    Nexialys~

    I want to thank you for all the info you have given us. It keeps us SS in touch of what is going on:)

    God bless you and all the staff working on CF2.
     
  20. Spudgrandma

    Spudgrandma Grandma Blessed with 7

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    Thank you for all the hard work and thank you very much for the info, it is much appreciated.

    God Bless
    Spudgrandma
     
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