From Amazon I ordered a pretty big kitchen appliance that, with parts, came in 3 separate, and large, boxes. It was defective so I had to send it back. No way I was going to take the time to put everything back exactly as it was sent and drag those 3 boxes to UPS. I did make sure all the equipment, though, and instruction books, were included in one return box in a way that was very unlikely to lead to damage in transit - and got my refund.
But then I got to thinking, on the one hand you could say those two empty boxes, with their inked on pretty red bows, and one egg carton type thing left behind, belonged to the manufacturer. On the other hand, I didn't get compensated for all the frustration I felt, and all the time I wasted, trying to get the darned machine to work, nor compensation for having to pack everything up and drag a heavy box to UPS, so I figure we are even. Your opinion?
But then I got to thinking, on the one hand you could say those two empty boxes, with their inked on pretty red bows, and one egg carton type thing left behind, belonged to the manufacturer. On the other hand, I didn't get compensated for all the frustration I felt, and all the time I wasted, trying to get the darned machine to work, nor compensation for having to pack everything up and drag a heavy box to UPS, so I figure we are even. Your opinion?