Couldn't they just buy it from BB if the price is good & not use their "tech support" ?
Last time I was there, which was several months ago helping my dad buy a laptop, you could. The $30 thing was an extra they would try to sell you.
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Couldn't they just buy it from BB if the price is good & not use their "tech support" ?
(I tend to format & do a clean install on any systems I buy from anywhere anyways)
Sure, you could, but there are a few issues:
For one, most people don't format when they buy a new computer. They expect it to just work. Frankly, most people who shop at Best Buy for things like computers obviously are in dire need of a clue anyway, so chances are, they have minimal or moderate skill with a computer. Otherwise, most either build their own or buy direct from company.
Second, if something ever happens that it would need fixed or replaced... good luck. All you need to do is read the horror stories on Consumerist.com to see that Best Buy does everything in their power to not fix your computer. And their own techs have to attempt to fix it several times before they will even consider replacing it. Too much of a headache to deal with.
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For one, most people don't format when they buy a new computer. They expect it to just work. Frankly, most people who shop at Best Buy for things like computers obviously are in dire need of a clue anyway, so chances are, they have minimal or moderate skill with a computer. Otherwise, most either build their own or buy direct from company.
In their defense, that's why they're selling it as an extra service. I don't like how it was pitched to my dad, they could have been a bit more straightforward about calling it a convenience service rather than a technical service, but it's fine to sell the service - as long as you're being honest about what you're advertising and providing.
Originally Posted by NiobiumTragedy
Second, if something ever happens that it would need fixed or replaced... good luck. All you need to do is read the horror stories on Consumerist.com to see that Best Buy does everything in their power to not fix your computer. And their own techs have to attempt to fix it several times before they will even consider replacing it. Too much of a headache to deal with.
I've heard stuff, and none of it is really good. I'll be perusing their employee training docs, though.
__________________ Every word of God is flawless; He is a shield to those who take refuge in Him.
Do not add to His words, or He will rebuke you and prove you a liar.
- Proverbs 30:5-6
I am shopping for a new computer , and I wanted to get some input on what is a good computer for less than $700.00 or $500.00( even though some might say you can't get a good computer for that price. I am more interested in brands rather than specifics( ex. Dell, emachines, etc.) Based on experience which are the best buy and have lest amount of problems. Thank you
I just bought a new HP G60-535DX.
Price was 529.99
320 GB Hard drive
3 GB ram
CD/DVD RW
HDMI 1080p output so it displays nicely on my big screen
Windows 7 Home Premium 64-bit
Windows Media Center
16 inch widescreen display
I've had great luck with it so far...
__________________ Now we see the violence inherent in the system...HELP! HELP!, I'm being repressed!
I'd say it's time to learn to build your own machine, you can make one much cheaper than buying one and it's not that hard. About 6-8 months ago (so you can get even better now) I built one for about 500-600 or so with a top of the line quad core CPU and 8 gigs of RAM, as well as a motherboard that can support dual video cards (with a power supply that can as well) even though I'm only running a single one for now.
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