Second Style Is Live

Krissy Cakes

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lunastella

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How do you get tech support? The account issues thread is closed, I sent two emails and got no replies, and the folder that seems to be set up for tech support is private. (sorry to hijack a thread...I don't have "sufficient privileges" to post in this folder, so I can't start my own thread)
 
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Sophrosyne

Let Your Light Shine.. Matt 5:16
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Some people seem to be noted as Guest.
They are posting but do not show up as
members. How do we put them on ignore
if we choose to? Thanks.
I'm not sure all of them are actually guests as some came back after the forum change and their accounts needed work to get out of the guest house.
 
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Sophrosyne

Let Your Light Shine.. Matt 5:16
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Will I eventually be able to put them on ignore? Thanks.
Some write the same posts, and even long posts just over and over
again.
I think the rules have a section dealing with posting the same thing over and over (spamming) you could report the post(s). Is their name "Guest" or is the text below their name "Guest"?
 
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Sophrosyne

Let Your Light Shine.. Matt 5:16
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It is the text under their name. I can't give them likes or such either. These people just can't seem to
be found, yet they post.
Have to wait for the tech guy to respond but I'm thinking they have "damaged" accounts essentially they weren't all the way imported properly from the old CF forum database to the new CF forum software/database.
 
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Sophrosyne

Let Your Light Shine.. Matt 5:16
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I appreciate you looking into this. Thanks.
I'm not the tech person but I did see someone who was a "Guest" (under his name) that exhibited the same symptoms you are talking about that came to the Q&A thread and posted and had the Tech guy to sort things out for him and is no longer a "Guest".
 
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Sophrosyne

Let Your Light Shine.. Matt 5:16
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